Laurie Barrett
Laurie Barrett at DePaula Chevrolet
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Laurie Barrett

Service Customer Concierge

DePaula Chevrolet

785 Central Ave
Albany, NY 12206

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376 Reviews
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376 Reviews

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376 Reviews of Laurie Barrett

November 17, 2022

Dealership Rating
Employee Rating

I had a 7:30 appointment for an “express “ oil change. I was told less than an hour. I left at 11:20. 8 people that came in after me left before. I was told when almost done that the mechanics showed up 2 More

by Al Sitterly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 02, 2022

Dealership Rating
Employee Rating

The service was great! Fast add efficient! High quality work for a top notch price! Always treated like a valued family member! More

by DAN FOSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Younas Dawood, CJ Landy, Sajad Noor, Jacqueline Donlon , Nicholas Altieri

November 02, 2022

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Employee Rating

Very great with answering all questions and the needs that was met. Was seen earlier then just waiting for the appointment time More

by JANETEATON75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Walters

October 29, 2022

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Employee Rating

Said all the right things to get a sale, but when something goes wrong you can’t stand by your word and do not support the customer. More

by jaybird312
Recommend Dealer
No

Other Employees Tagged: Nancy Mieczkowski, CJ Landy, Dennis Walters , Rick Medico, Chuck Richardson, Cade Saba

October 28, 2022

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Employee Rating

No problem with the work performed. ..was the wait time. 4 1/2 hrs for an hour job. More

by DKENYON69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 27, 2022

Dealership Rating
Employee Rating

Very professional and friendly service. Dealership you can trust on any work on your vehicle or purchasing a new or certified used vehicle. More

by BILLHEISERMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 27, 2022

Dealership Rating
Employee Rating

Traci and the Bidy shop staff were amazing! Awesome customer service and very attentive to my requests and needs! Love the truck and the dealership I has been great throughout the entire purcha More

by jeremymbain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George DeJesus, Sajad Noor, Dennis Walters , Traci in parts and Service

October 24, 2022

Dealership Rating
Employee Rating

My brakes weren’t very good after I got them done and they couldn’t get me a rental car so I can’t bring it back to get it checked. I’m very upset about this. It’s xxxxing xxxxxxxx More

by VICTORIABRONSON.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chuck Richardson

October 21, 2022

Dealership Rating
Employee Rating

I got nothing to say about the dealership I go there and get things done More

by LESHERIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 20, 2022

Dealership Rating
Employee Rating

Had to take my truck back multiple times. First was due to the well known lifter failures second was due to a poor quality gasket that was causing oil to leak near the exhaust manifold. now m More

by ANDREWBROGGI12288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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