Lauren Witty | Page 5

I had an issue while I was there, i went in for a tire sensor and a tire rotation. My vehicle was done. I went to my car and noticed that the tire rotation was not done so I went back into the store and w sensor and a tire rotation. My vehicle was done. I went to my car and noticed that the tire rotation was not done so I went back into the store and was told that it was absolutely done until Lauren went a little further to investigate, The tech did not complete the tire rotation, but closed the ticket which I was charged for it. I asked for the service manager he was out, I asked for the GM he was out so I spoke to another manager. I don’t remember his name, but I remember on his card he had a nickname called cowboy. That was well over a week ago, the service manager was supposed to call me and the GM. No one has called me since. I’ve always purchased GMC‘s but at this point I feel like I was cheated. Thank goodness I know my vehicle because otherwise I would’ve been ripped off. More

by Amanda Verified Customer Verified Customer

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Lauren was very helpful and pleasant, she called me with the problem they found in the vehicle and explained it to me. Thanks the problem they found in the vehicle and explained it to me. Thanks More

by RANELLRAUSCHKOLB Verified Customer Verified Customer

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I brought my GMC Sierra in for a Oil change and tire rotation, also my navigation was not accurate at all when using it. Lauren said they had a update, which took about 3 hours to perform. That was don rotation, also my navigation was not accurate at all when using it. Lauren said they had a update, which took about 3 hours to perform. That was done, I am still having concerns with the radio / Navigation. John Vollenweider More

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Thank you Lauren for your help. You went above and beyond to help me. I left happy and satisfied. I didn't have an appointment today but she still took me and was so kind about it. You went above and beyond to help me. I left happy and satisfied. I didn't have an appointment today but she still took me and was so kind about it. My truck was complete in a timely manner. Will come back because the service was good. Thanks again. More

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The manager Lauren was great. She returned all my calls, communicated throughout the whole process and had my car back to my in less time than she quoted me. I gave the dealership She returned all my calls, communicated throughout the whole process and had my car back to my in less time than she quoted me. I gave the dealership 4 start because no one ever last there but hopefully she stays. She runs a tight ship and you can tell she has been doing this for a while. I will definitely see her again and refer everyone to her. The new guy jacobie was very friendly too. He was training when I went. More

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The worst experience I ever had in a dealership terrible. I do not trust them anymore I do not trust them anymore More

by Jyler27 Verified Customer Verified Customer

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Everything was fine till I picked up my vehicle got it home and found that my front bumper was smudged with a black substance that I assumed was caused by placing my tire against it and not cleaned. Very home and found that my front bumper was smudged with a black substance that I assumed was caused by placing my tire against it and not cleaned. Very disappointing More

by TGMB Verified Customer Verified Customer

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Fast and efficient The whole service experience made you feel right at home Great service feel right at home Great service More

by JAMES.COE Verified Customer Verified Customer

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Very nice and very respectful and very thoughtful people. Quick with service and maintenance. Thanks Quick with service and maintenance. Thanks More

by LISAMARKM Verified Customer Verified Customer

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She was very direct. No small talk. I told her I had points to use. Her reply was to give her my customer number. No small talk. I told her I had points to use. Her reply was to give her my customer number. More

by MISSC05146 Verified Customer Verified Customer

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