Lauren Salinas Layne
Lauren Salinas Layne at McKenney Salinas Honda
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Lauren Salinas Layne

Operations Director

McKenney Salinas Honda

2830 E. Franklin Blvd.
Gastonia, NC 28056

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29 Reviews

Lauren is originally from Gastonia has been at the dealership for more than 10 years working in the internet department and is now in dealer operations. She is passionate about providing an excellent purchasing experience for customers. In her spare time she enjoys playing tennis, photography and spending time with family and friends. She also loves dogs and has two Dachshunds that make frequent visits to our store. Lauren is also a huge Carolina Panther’s fan.

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29 Reviews

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29 Reviews of Lauren Salinas Layne

February 10, 2016

Dealership Rating
Employee Rating

spend your money anywhere but here My wife had been looking for a certain type of car for a month 1/2, finely found it here.We drove 2 1/2 hours to buy this car. The salesman was very More

by chavis 1966
Customer Service
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Luke Sizemore

Feb 23, 2016

McKenney Salinas Honda responded

Mr. and Mrs. Harlow, We have spoken to you both many of times in the past month regarding the issues with your Buick. We have all of the records of work performed on the vehicle and that information was provided to you as well when you purchased this vehicle in July of 2015. Seven months later and after driving the vehicle over 16K miles - you are requesting that we replace brakes and fix an issue with the heat on the vehicle. We assisted you with the heat problem by calling GM and asking for manufacturer assistance, which they provided $400 towards the cost of repair (not the other dealership). We also tried to help with the issue of the brakes, by bringing it back to our shop to take a look at them. Please keep in mind, these are issues that have surfaced after driving the vehicle for 7 months and 16K miles. We are trying to provide the best customer service possible but at the same time, per your request, we cannot write you a check for these repairs as you've put 16K miles on the vehicle in the past seven months and the vehicle was in working condition at the time of sale back in July (when you were provided with a record of all the work performed). Thank you for your feedback.

Feb 27, 2016

chavis 1966 responded

first off u never responded saying to us that they would offer 400 towards a/c heat prob.. bec we would have done it.. also u keep mentioning 16000 miles..lets talk this after purchasing this vehicle u said all work like motor mounts fixed, breaks,a/c ..When I purchased all those was suppose to be done..I went for first oil change and they say oil wasn't even touching stick! come to find out had a oil leak Rear main seal replaced was told motor mounts was broke and brakes sucked so it sure is funny that everything your guys was suppose to do before purchase was in fact not done.. oh and the very same tech that was suppose to have done all those repairs no longer work there..Isnt that something!!Will never buy from you people again because my opinion you are very CROOKED !!!Also Mrs Lauren you was suppose to return my call, but instead received a text message from one of your managers...Sorry business if you ask me

April 02, 2014

Dealership Rating

This dealership was respectfully straightforward, and understanding while helping me select my car. I really appreciate the excellent service I received Mckenney Salinas Honda Dealership and would recom More

by JermaineBarnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sal Salinas , Marvin Mathis

Jun 03, 2014

McKenney Salinas Honda responded

Thank you for all of the kind words! We enjoyed working with you to make your purchase. We look forward to seeing you again soon!

February 03, 2014

Dealership Rating

We loved the no haggle price. I was very refreshing and saves time to know the price upfront. Ken Miller was a patient car salesman and was never pushy about anything. It was a wonderful experience. More

by eperry05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sal Salinas , Marvin Mathis

Jun 03, 2014

McKenney Salinas Honda responded

We are very pleased to hear you had a wonderful experience. We know Mr. Miller enjoyed being your salesman. We hope you will return very soon!

January 20, 2014

Dealership Rating

Our car buying experience with Mckenney Salinas Honda was fantastic. Everyone in the dealership is very knowledgeable and friendly. Thank you all for your assistance and we look forward to working with you a More

by jslowery2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bobby Ford , Roger Hoyle, Dean Welch

Jun 03, 2014

McKenney Salinas Honda responded

We are so happy to hear your experience was fantastic. We strive to make each and every one of our customers as comfortable as possible. We look forward to seeing you very soon!

November 09, 2013

Dealership Rating

They were very helpful and friendly. They were not pushy or insistent but let us make our decision. The processes was very smooth and we were very happy with the good customer service and professionalism sh More

by ccjonesee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Pressley, Sal Salinas , Marvin Mathis, Chris Jones

October 10, 2013

Dealership Rating

Buying the car I did was very hassle free. I told the dealer what I wanted and they helped me to get it ,and got my financing all set up for me. This was the most hassle free experience I have had buyi More

by colebria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sal Salinas , Marvin Mathis

July 09, 2013

Dealership Rating

I have purchased or leased 4 Honda's since 2003. The last 2 were from McKenney Salinas Honda (MSH) in Gastonia. There are closer Honda dealers to where I live and work but for a buying experience, MSH More

by royjt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 16, 2013

McKenney Salinas Honda responded

Joe, we are thrilled that you were pleased with you buying experience! We hope you come back and see us again soon here at MS Honda!

March 26, 2013

Dealership Rating

I had to get a new vehicle because I was in an accident and started looking around at inventories online, comparing inventories to reliable cars found in Consumer Reports. They had several different cars t More

by zureick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sal Salinas , Marvin Mathis

Jul 01, 2013

McKenney Salinas Honda responded

We are glad to hear that you and your husband are pleased with your new Honda Fit! We are also glad to hear you had a good experience at the dealership with our staff. Thank you for your business; we look forward to working with you in the future!

February 07, 2013

Dealership Rating

David Harbin is the best hard worker man he did everything in his power to make sure i bought a car home and he did make it happened and i would recommanded everyone to go to him!! Awesome Sale Con More

by lashawnja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Zirbel, Sal Salinas , Marvin Mathis

Jul 02, 2013

McKenney Salinas Honda responded

We are happy to hear Mr. Harbin made your buying experience great! We hope you are enjoying your new purchase. Thank you so much for your business; we look forward to working with you soon!

September 18, 2012

Dealership Rating

We just purchased a 2012 Honda Pilot. Regina was awesome!! She was with us from the time we stepped on the lot until we drove away in our new car. She was very helpful in showing us all the options. More

by cjenkins495
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marvin Mathis

Jul 16, 2013

McKenney Salinas Honda responded

We hope you are enjoying your new Pilot, Chris and Melissa! We are glad to hear you enjoyed working with Regina. Thank you for your business; we look forward to your next visit!

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