Lauren Farless
Lauren Farless at Southern Mazda Newport News

Lauren Farless

Sales Consultant

Southern Mazda Newport News

12602 Jefferson Ave
Newport News, VA 23602

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4.4
34 Reviews
4.4

34 Reviews

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34 Reviews of Lauren Farless

November 30, 2025

Dealership Rating
Employee Rating

The people at dealership are knowledgeable patient and make you feel you matter. Service was tops. More

by SMITHJOYCELYNA
Service Price Transparency
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Recommend Dealer
Yes

October 30, 2025

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Great service, people treat you very kindly. Great customer service, they treat you like family. More

by mariyanelis
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Recommend Dealer
Yes

Other Employees Tagged: Kaylyn Brakefield

October 21, 2025

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They helped me get the car I want. Even looked at other dealerships to make sure I got it More

by VICTORIATBRANDON
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Recommend Dealer
Yes

October 21, 2025

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The individual who greeted me was awesome. The whole process was simple and fairly quick, although I only needed a routine oil change/inspection. More

by anparks92
Service Price Transparency
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Recommend Dealer
Yes

October 19, 2025

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The time spent at the service center was much longer than I anticipated. They also do not respond to text messages to the number they text you from telling you you can message about your vehicle. More

by colleen.tozier
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Recommend Dealer
No

September 13, 2025

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Helpful , seem to know what they are talking about, straight forward, explained everything,friendly ,seem to like they job More

by JAIMEDOWLING62
Sales Price Transparency
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Recommend Dealer
Yes

September 05, 2025

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I called ahead to get a quote for the work on my vehicle and was quoted a difference price to what I was charged. Not happy about that. More

by maxine.simoneau
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Recommend Dealer
No

Other Employees Tagged: Kaylyn Brakefield, Anton Smith

September 04, 2025

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Great dealership updated my state inspection and had me out quick I recommend southern Mazda More

by ajiggasr
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Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz, Kaylyn Brakefield

August 30, 2025

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Employee Rating

I’m not sure they did properly maintenance for my car or not. looks like they just did oil changed not really inspection. It’s been two times I asked to add more tire pressure or windshield fluid, they said More

by James Gao
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Recommend Dealer
No

Other Employees Tagged: Kaylyn Brakefield

August 29, 2025

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Employee Rating

Very fast work on the car and got everything done that was needed. Was a simple oil change. More

by anttav0110
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Recommend Dealer
Yes
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