Lauren Boutos
Lauren Boutos at Oak Lawn Toyota
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Lauren Boutos

Internet Relations Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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20 Reviews

Mon:9-5 Tues:9-5 Wed:9-5 Thurs:9-5 Fri:9-5 Sat: Rotates Name: Lauren Boutos Hometown: Mt. Greenwood Current town: Homer Glen How long I’ve been in the car business: 10 years How long I’ve been with Oak Lawn Toyota: 10 years Family: I am married with a twoyear old baby girl! My first car was: 1992 Chrysler Lebaron My favorite vehicle we offer and why: RAV4, I like how it drives and the new body style! My hobbies: reading, baking and hanging out with my husband and friends Favorite movie: Gladiator, Guardians of the Galaxy and Clue Favorite musician/band: Mumford and Sons, Florida Georgia Line, The Railers Favorite television show: LOST, Friends and The Vampire Diaries Favorite food: pizza, ice cream and baklava One interesting fact about myself/my life: I have been to 5/7 continents. Hidden talent: I can quote most of my favorite films by heart.

Dealership Experience

13 yrs, 7 mos

Industry Experience

13 yrs, 7 mos

not yet
rated

20 Reviews

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20 Reviews of Lauren Boutos

August 11, 2024

Dealership Rating
Employee Rating

It was the 2nd best experience with this dealership and 1st best experience with salesperson Manny. Toyota Oaklawn all the way. More

by cbutler002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 11, 2024

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Carnivele, General Manager

September 30, 2022

Dealership Rating
Employee Rating

This is the worst dealership in history one of the managers refused to fix my ac less than 24hrs after I bought my Tacoma and I was delivered the vehicle I paid for in cash with failing brakes and nee More

by joeyd4200123
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 30, 2022

Oak Lawn Toyota responded

We have been more than amenable to you, Joey. We empathize with your situation and wish you the best. Per our past discussions with you, we respectfully decline to engage any further in your libelous accusations.

Oct 01, 2022

Oak Lawn Toyota responded

Once again, Joey, we respectfully decline to engage and respond to your defamatory comments, but we wish you the best.

September 12, 2022

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Employee Rating

The staff were nice. Lauren in office was absolutely great. She kept going back and forth to me and mechanic about all updates on my vehicle. She was all over the place h More

by Crystalg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sal Gaeta

Sep 13, 2022

Oak Lawn Toyota responded

Thank you so much for your kind words, Crystal, and for taking the time to leave us this wonderful feedback. I'm glad to hear that our team was able to help. Please don't hesitate to reach out if you need any further assistance! Juan Vazquez, Service Manager

April 21, 2021

Dealership Rating
Employee Rating

Lauren was extremely helpful and very knowledgeable. She made my car buying process easy, painless and quick. I would recommend anyone to purchase with OLT. More

by raycurrier90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2021

Oak Lawn Toyota responded

Thanks for your feedback on your recent visit to Oak Lawn Toyota. I'm glad to hear that Lauren and our sales team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! John Carnivele, General Manager

December 19, 2020

Dealership Rating
Employee Rating

I am a long time customer of Oak Lawn Toyota, always satisfied with the quality of service in every department. Kind and understanding sales poeple. More

by FEDEPATINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2020

Oak Lawn Toyota responded

Thank you, it's wonderful to hear that you've had such a great experience here at Oak Lawn Toyota! Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! John Carnivele, General Manager

August 19, 2020

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Employee Rating

Very nice people at Oaklawn Toyota . They took care of Very nice people at Oaklawn Toyota . They took care of me and my mom . She love her new rav 4 . Rich and Steve gave us a great deal . There service More

by Howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Stoit, Steve Hertogs

Aug 20, 2020

Oak Lawn Toyota responded

Thank you, Howard, so much for choosing Oak Lawn Toyota! Congrats on your mom's new Rav4, and let us know if we can be of any more assistance! John Carnivele, General Manager

June 25, 2020

Dealership Rating
Employee Rating

Super assistance, great people, wonderful outlet and perfect completion of what was needed....this is the second time I had help from you and am pleased More

by patrickperner
Recommend Dealer
Yes
Jun 26, 2020

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vasques, Service Manager

April 18, 2020

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Employee Rating

Customer service is excellent the facility stay clean each time I came in for service they were kind and caring always do an excellent job servicing my vehicle More

by clarktekoa
Recommend Dealer
Yes
Apr 19, 2020

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vasques, Service Manager

July 03, 2018

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Employee Rating

Fantastic People! This is our first car buying experience here at Oak Lawn Toyota. Found our used vehicle through online websites (cars & autotrader) and made the trek More

by 5mith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominik Gibek, Diana Rodriguez , Frank Alessi, Rob Halderson

March 30, 2015

Dealership Rating

All around great experience Great experience across the board with the Oak Lawn Toyota. Thanks to Lou, Lauren, Jason and the gentleman offering after sale coverage. This is the More

by ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Spee, Jason Stoit , Lou Rodriguez, The gentleman that helped with protection options

Apr 20, 2015

Oak Lawn Toyota responded

Thank you so much for your loyalty to Oak Lawn Toyota--we truly appreciate your business and we thank you or being a member of the family. Congratulations on the purchase of another car! We appreciate your review and we thank you for recommending us to family & friends. As you know, we're here to help you, so please don't hesitate reaching out to us! Thank you, again. Happy & safe driving.

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