Lauren Barrett

They NEVER return phone calls. It’s very frustrating. I want an appointment with Lauren Barrett to discuss my contract and I can’t get ahold of her. Again- no one calls me back It’s very frustrating. I want an appointment with Lauren Barrett to discuss my contract and I can’t get ahold of her. Again- no one calls me back More

by LMNSTN Verified Customer Verified Customer

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I purchased a car from sunrise ford and it was a nightmare I put a down payment and a trade took the car home I told them the trade was in the shop it had been a accident showed pictures of it and nightmare I put a down payment and a trade took the car home I told them the trade was in the shop it had been a accident showed pictures of it and they said it was ok they went to the shop to pick up the car I was trading in from the shop but the shop wouldn't release it instead of them calling me letting me know it was a problem they sent a tow truck to get the car I had purchased I told them let's take the trade out of the contract and I'll just put more money down to make up for the trade they said they had to figure out what they could do to make the deal it was nothing to figure out so I said I'll pay cash they still wouldn't give me the car back after I purchased the car mind you I went back and talked to them that Saturday to make sure everything was fine and they assured me that everything was fine so I went and bought rims $3,000 and put them on the car and they repossessed it 3 days later I told them I have cash money to pay for the car they still didn't sell me the car so I went to the car lot to get my rims off they told me they'll call me when they take them off call me with a attitude two days later I constantly called them trying to pay for they just brushed me off so I went to Wallace Genesis and paid cash for a Genesis GV80 with no problem and I'm loving it after getting my new GV80 Genesis I went to see if the rims would fit and they didn't I went back to Sunrise Ford yesterday told them if Ya'll still have the car I'll still get it and they gave me the run around again I don't know if it was my color or what but I didn't get angry good service they told me they'll call me today I haven't received a call at all and I told them I have cash I'm going to just request my down payment back because they're business is awful Thanks Wallace Genesis in Stuart for your Excellent Service at Sunrise Ford I dealt with Katlyn Daniel Lauren and about 5 other can't think of their names but when I pull up the all run and avoid me I rate Sunrise Ford a low 0 More

by 102HIALEAHAV Verified Customer Verified Customer

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The employees are helpful and friendly. The speed of service was great. And the bathroom was clean. The speed of service was great. And the bathroom was clean. More

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I have always had a pleasant experience when dealing with the department. I will continue to go there. the department. I will continue to go there. More

by RDJ7721 Verified Customer Verified Customer

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Sticker price was 16k and final ended up 20k. Added lots of costs at last minute. Have a faulty windshield they would not replace. Have a surging issue the mechanic agrees with but will not cover Added lots of costs at last minute. Have a faulty windshield they would not replace. Have a surging issue the mechanic agrees with but will not cover under warranty. They screwed up a credit application. I now have a poor credit rating I have to resolve. My rating is excellent, never had an issue in my entire life. Tried to discuss with Ford credit and bounced around. More

by DRP.PATRICK Verified Customer Verified Customer

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I think its pretty sorry when a new car is sold with no spare tire spare tire More

by JSTARNES752 Verified Customer Verified Customer

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Sold me a truck with a bad transmission. Left me without transportation in a really bad spot Left me without transportation in a really bad spot More

by DAVID.M.DAWSON Verified Customer Verified Customer

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I am amazed with the customer service that was given to my niece! I live in pa and in car sales over 20 years. My niece was in a real jam. The sales Consultant and finance manager walked her through every my niece! I live in pa and in car sales over 20 years. My niece was in a real jam. The sales Consultant and finance manager walked her through every step of the way. They were willing to talk to me about the deal and together we figured out the best way to help. Lauren in finance WAS ABSOLUTELY AMAZING! Her communication with me was FANTASTIC! I had complete trust with her after getting off the phone. They have made this a painless experience for me and hopefully my neice! I cant thank you guys enough for helping her while I am in pa! Thank you from the bottom of my heart! More

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Great Everything was great as always. We've bought numerous vehicles from Bill Hughes and will continue to use Sunrise Ford and Bill We've bought numerous vehicles from Bill Hughes and will continue to use Sunrise Ford and Bill More

by KJHOBBSJ Verified Customer Verified Customer

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In out got a car I went in, met a dealer, found a car I liked and I left liked and I left More

by TEGRELAYNE Verified Customer Verified Customer

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