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Lauren Ball

Overview Reviews (44) Inventory (196)

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Lauren Ball

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Lauren Ball

Service Advisor

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

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4.9

44 Reviews

Overview Reviews (44) Inventory (196)

Dealership Experience

2 yrs, 11 mos

Industry Experience

2 yrs, 11 mos

Languages Spoken

English

4.9

44 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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44 Reviews of Lauren Ball

October 30, 2024

Dealership Rating

Employee Rating

Completed recall and inspection in a timely manner. Very accommodating, highly recommend for sales and service! Very accommodating, highly recommend for sales and service! More

by Gramdot

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Shaffer, Mitch Canby

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Oct 31, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 15, 2024

Dealership Rating

Employee Rating

Spritzer takes good care of me like Murray Ford Glad to have another Good Ford dealership have another Good Ford dealership More

by THOMAS_BURNSIDE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tammy McAllister, Brianna Connors, Brian Shaffer, Wade Lobbestael, Gary Gallaher, Kenneth Crana Jr., Robin Curry, Susan Roush, Ashley O'Ryan

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Oct 16, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us, Thomas. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 14, 2024

Dealership Rating

Employee Rating

Great service was there twice o. The road from Oklahoma to Connecticut was serviced very quickly and they were very friendly. The road from Oklahoma to Connecticut was serviced very quickly and they were very friendly. More

by Spragues

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 15, 2024 -

Spitzer Ford Dubois, LLC responded

October 12, 2024

Dealership Rating

Employee Rating

Long wait times. Got oil change and tire rotation. Never even checked the tire pressure as the low tire pressure light was on when I left Got oil change and tire rotation. Never even checked the tire pressure as the low tire pressure light was on when I left More

by NTK540

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Oct 14, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 03, 2024

Dealership Rating

Employee Rating

Very good experience look at truck when I hey said they would. Got my truck back when they said would. Got my truck back when they said More

by timstiner

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Connors, Mitch Canby

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Oct 04, 2024 -

Spitzer Ford Dubois, LLC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC, we look forward to having you as a valued customer for many years to come!

September 24, 2024

Dealership Rating

Employee Rating

Customer service was very friendly and knowledgeable . Service tech did an excellent job. Dealership kept me informed throughout the service. Service tech did an excellent job. Dealership kept me informed throughout the service. More

by EJ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 24, 2024 -

Spitzer Ford Dubois, LLC responded

EJ, We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that they were very friendly and knowledgeable. Please drive safely and do not hesitate to let us know how we may be of further service to you.

September 15, 2024

Dealership Rating

Employee Rating

Quick, exact, missed nothing. Performed warranty and non-warranty service on time and at a great price. Performed warranty and non-warranty service on time and at a great price. More

by davidslavik

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Gallaher, Kenneth Crana Jr., Robin Curry, Susan Roush, Ashley O'Ryan

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Sep 16, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, David, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

September 12, 2024

Dealership Rating

Employee Rating

Polite caring knowledgeable left knowing my vehicle was in good hands and taken care of in good hands and taken care of More

by Fiesta ripper 2013

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tammy McAllister, Brianna Connors, Wade Lobbestael, Mitch Canby, Gary Gallaher, Kenneth Crana Jr., Robin Curry, Susan Roush, Ashley O'Ryan , Scott Brad David

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Sep 13, 2024 -

Spitzer Ford Dubois, LLC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 09, 2024

Dealership Rating

Employee Rating

Everything went smoothly for my brake repair and 2 new front tires. The service was excellent. front tires. The service was excellent. More

by Marknancy19

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gary Gallaher, Kenneth Crana Jr., Robin Curry, Susan Roush, Ashley O'Ryan

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Sep 09, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Ford Dubois, LLC.

September 04, 2024

Dealership Rating

Employee Rating

Bought truck here new when it was Murray's, Spitzer has honored all agreements we had with former dealership. Arrived early and was able to leave early. Friendly employees. Clean restrooms. TV in waiting honored all agreements we had with former dealership. Arrived early and was able to leave early. Friendly employees. Clean restrooms. TV in waiting area. More

by DEBLAUSER83

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Gallaher, Kenneth Crana Jr., Robin Curry, Susan Roush, Ashley O'Ryan

Report | Print

Sep 05, 2024 -

Spitzer Ford Dubois, LLC responded

Deb, Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad able to help, and we hope to see you again!

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