Laurel O'Connor
Laurel O'Connor at Front Royal Ford
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Laurel O'Connor

Service Advisor

Front Royal Ford

9135 Winchester Rd.
Front Royal, VA 22630

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4.7
131 Reviews
4.7

131 Reviews

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131 Reviews of Laurel O'Connor

April 18, 2025

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Employee Rating

Always great timely service, and good communication. Advisors are always friendly and helpful at drop off and pick up. More

by timothy.whittaker
Service Price Transparency
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Recommend Dealer
Yes

April 10, 2025

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The Front Royal Ford service department is efficient, helpful, and friendly. We like them so much that we drive almost 30 miles for their service. More

by David.golden
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kristian Andrews

April 07, 2025

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Ordered parts three or four days ago haven’t got them in yet so when they do the job, I will rate the service More

by holsinger06
Service Price Transparency
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Recommend Dealer
Yes

February 28, 2025

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Laurel has always been very helpful with what ever the reason that I've been to the dealership. More

by TDEMASI57
Service Price Transparency
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Recommend Dealer
Yes

February 24, 2025

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Zach and Laurel at the service department very much helpful in each and every step of the way They communicated with me and explained exactly what was wrong with the front axles greatly appreciate ever More

by Tony Kayal
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews

February 24, 2025

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Employee Rating

Zach at the service department went above and beyond by explaining the importance of the front axles always a great pleasure dropping off my Raptor for all of the above services thank you very much Zach an More

by Tony Kayal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews

February 22, 2025

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Was in for an oil change. Service was great with hardly no wait time , Everyone was nice as well More

by twhoffman2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff

February 02, 2025

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Great service and great staff. They fixed the problems as they promised. I’ll definitely return there for my next service. More

by nwbean
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Recommend Dealer
Yes

January 31, 2025

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Great place to get your vehicle taken care of no hassle ppl will go back.! More

by jim@jctreecare.com
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews

December 26, 2024

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Employee Rating

They take care of your needs! Always willing to help in a timely manner! Thanks More

by sharonlynn59
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Recommend Dealer
Yes
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