Laura Witcher
Laura Witcher at Sam Boswell Honda of Gadsden
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Laura Witcher

Service Writer

Sam Boswell Honda of Gadsden

550 E Meighan Blvd
Gadsden, AL 35903

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4.9
124 Reviews
4.9

124 Reviews

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124 Reviews of Laura Witcher

June 19, 2024

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Employee Rating

I have bought two Honda’s from this dealership. The cars have been very good. I still own both of them. The service I have received from the dealership has always been excellent. This definitely i More

by MARTINJC7
Service Price Transparency
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Recommend Dealer
Yes
Jun 24, 2024

Sam Boswell Honda of Gadsden responded

Thank you for choosing Sam Boswell Honda Gadsden for your vehicle needs! We appreciate your loyalty and are thrilled to hear about your positive experiences with us. Laura and the team are dedicated to providing excellent service. We look forward to assisting you in the future and thank you for sharing your feedback with us! Sincerely, the Team at Sam Boswell Honda Gadsden

June 17, 2024

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I didn’t feel like a valued customer. I made an appointment a week in advance Laura told me it would be ready in 4 hours—it took 5 hours. She said the reason it took so long was that she More

by JOHNSON197956
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Abraham Sanchez

Jun 19, 2024

Sam Boswell Honda of Gadsden responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations during your service visit, and that is not the customer service that we seek to provide. We would appreciate hearing more about this issue so that we may work together to ensure a better experience next time. Please contact us at your earliest convenience. We hope to hear from you soon. Sincerely, the Team at Sam Boswell Honda Gadsden

June 16, 2024

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Fully answered my questions when I called and was prompt and pleasant upon arrival. Work was preformed in a timely manner and everything worked as it should. More

by Richard
Recommend Dealer
Yes
Jun 19, 2024

Sam Boswell Honda of Gadsden responded

Thank you, Richard, for choosing Sam Boswell Honda Gadsden and for sharing your positive experience with us. We appreciate your kind words about our prompt service and the quality of our work. We're delighted to hear that everything is working as it should. We look forward to assisting you again in the future! Sincerely, the Team at Sam Boswell Honda Gadsden

June 15, 2024

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Too early in the dealership changeover to review properly, the service coordinator was on the job, though, and the tech did a good job. More

by ebturner3
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Recommend Dealer
Yes
Jun 18, 2024

Sam Boswell Honda of Gadsden responded

Thank you for sharing your feedback with us. If you have any further concerns or feedback, please don't hesitate to reach out to us directly. Sincerely, the Team at Sam Boswell Honda Gadsden

June 15, 2024

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Always courteous and efficient. Easy to schedule and answers all my questions. Will keep coming back. More

by BDMINCE
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Recommend Dealer
Yes
Jun 19, 2024

Sam Boswell Honda of Gadsden responded

Thank you for choosing Sam Boswell Honda Gadsden for your automotive needs. We appreciate your kind words and are delighted to hear about your positive experience with us. We look forward to assisting you again in the future! Sincerely, the Team at Sam Boswell Honda Gadsden

June 14, 2024

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Nice and clean. We got to talk to owner and his wife, seem like very nice people. More

by CARBHS
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Recommend Dealer
Yes
Jun 18, 2024

Sam Boswell Honda of Gadsden responded

Thank you for choosing Sam Boswell Honda Gadsden and for the positive feedback! We look forward to welcoming you back next time! Sincerely, the Team at Sam Boswell Honda Gadsden

June 14, 2024

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She is always so courteous and knowledgeable. She always has a smile every time I come in. More

by MJC99BMC
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Recommend Dealer
Yes
Jun 18, 2024

Sam Boswell Honda of Gadsden responded

Thank you for the kind words about our team member at Sam Boswell Honda Gadsden. We appreciate your feedback and look forward to welcoming you back with a smile on your next visit! Sincerely, the Team at Sam Boswell Honda Gadsden

June 13, 2024

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Love dealing with them when buying my SUV an the service is Always awesome 💯 service dept great an have snacks an drinks while you wait More

by PATTAYLOR59
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Akins, Alaina Stokes

Jun 18, 2024

Sam Boswell Honda of Gadsden responded

Thank you for choosing Sam Boswell Honda Gadsden for your SUV purchase! We're thrilled to hear that you had an awesome experience with our service department. We're glad you enjoyed the snacks and drinks while waiting. Please feel free to come back anytime! Sincerely, the Team at Sam Boswell Honda Gadsden

June 13, 2024

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Everyone was very friendly and they provided quick service. There are nice amenities in the waiting area. More

by Fhembree1969
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Recommend Dealer
Yes
Jun 18, 2024

Sam Boswell Honda of Gadsden responded

Thank you for choosing Sam Boswell Honda Gadsden for your automotive needs! We greatly appreciate your positive feedback and are delighted to hear that you had a pleasant experience with us. Our team strives to offer excellent service and a comfortable waiting area for our customers. We look forward to welcoming you back in the future. Sincerely, the Team at Sam Boswell Honda Gadsden

June 12, 2024

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The Sam Boswell Honda service department was swift and efficient and friendly. They explained everything they did. Love the service I received! More

by JLINZ2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Sam Boswell Honda of Gadsden responded

Thank you for sharing your positive experience with Sam Boswell Honda Gadsden! We are thrilled to hear that our service department provided you with swift, efficient, and friendly service. We appreciate your kind words and are glad you loved the service you received. We look forward to assisting you again in the future! Sincerely, the Team at Sam Boswell Honda Gadsden

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