Laura Williams

Every time I have gone to Starling, I have had a great experience. Everyone has been helpful from Jack Hine who sold me my car to the service advisors, including Laura Williams. I know I had a different p experience. Everyone has been helpful from Jack Hine who sold me my car to the service advisors, including Laura Williams. I know I had a different person twice before, but I don't remember his name. Sorry! He was great also. More

by sharfagley Verified Customer Verified Customer

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Everything was good. But I have to say the prices for a routine break job are kind outrageous. But I have to say the prices for a routine break job are kind outrageous. More

by SCARNEY1270 Verified Customer Verified Customer

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Laura was very attentive to my needs and I pulled right up and was very pleased that I had a shuttle driver to bring me back to my car when it was completed. Laura had good customer service Communications, up and was very pleased that I had a shuttle driver to bring me back to my car when it was completed. Laura had good customer service Communications, which is Paramount. More

by PATTYVANDYKE Verified Customer Verified Customer

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Laura did a good job making sure that our vehicle was done correctly Laura and All, all the other Service writers are cordial polite and good at their job done correctly Laura and All, all the other Service writers are cordial polite and good at their job More

by MICHAELENNISCONST Verified Customer Verified Customer

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Service department is very accommodating . Not happy that it takes an average of two hours for an oil change Not happy that it takes an average of two hours for an oil change More

by SOFIAMULLEN Verified Customer Verified Customer

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Paid cash for parts then didn’t have the repair done, Laura informed me to return the parts at the parts department, although I paid cash for them, they couldn’t refund me and have to write me a check, s Laura informed me to return the parts at the parts department, although I paid cash for them, they couldn’t refund me and have to write me a check, said accounting wasn’t available on Friday and that they would call me Monday morning. Never received it call on Monday so I reached out and spoke to Cade in the parts department upon speaking to Cade he had no clue when the check should be ready for pickup or any idea of a eta. Wow what a hassle to return parts. More

by NO49 Verified Customer Verified Customer

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Great Car was ready at the time is was promised. Laura is great and easy to deal with Laura is great and easy to deal with More

by Dm2ja50 Verified Customer Verified Customer

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They were amazing from start to finish. Finished everything in a timely manner and explained everything in terms of what was done and what did not need to be repaired. Great communication a Finished everything in a timely manner and explained everything in terms of what was done and what did not need to be repaired. Great communication and I will absolutely be back. More

by GEORGIASON76 Verified Customer Verified Customer

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Laura, Got me checked in a timely manor and my service was completed on time. She is very pleasant to do business and very knowledgeable. was completed on time. She is very pleasant to do business and very knowledgeable. More

by Larry Verified Customer Verified Customer

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Ongoing issue since 2024 Denali 1500 was 4 months old. It is now 20 months old. Paint on front bumper chipping. Dozens of new chips every few months. Only 16000 miles. No off road driving. This is not nor It is now 20 months old. Paint on front bumper chipping. Dozens of new chips every few months. Only 16000 miles. No off road driving. This is not normal wear for driving on Florida roadways. Dealer claims normal wear will not address issue. More

by mikeheller231 Verified Customer Verified Customer

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