Laura has been with Galaxy for over 6 years. She has a constant customer base, in which case families are on their 4th and 5th vehicles with Laura.
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Write a Review26 Reviews of Laura Patton
June 21, 2023
I purchased a 2021 Tundra in January of 2021, I had an issue with the bed liner and I initially spoke with. the sales person about it and she told me to wait for the hot weather to see if it works itself issue with the bed liner and I initially spoke with. the sales person about it and she told me to wait for the hot weather to see if it works itself out, that never happen. I called and left at least two message for her (Laura Patton), she never returned my calls. I ended up resolving the issue open my own. Additionally the service department is the worse I have ever had to experience, each time you have a normal service done, you get their early appointment and it takes over two hours for service. Today a tire rotation took 90 mins and they never reset the maintenance alert or put a sticker on. This dealership is terrible!! More
December 31, 2021
Very knowledgeable and helpful. Gave me the right service and stay in touch with me during a tough process on locating the perfect car that I had in mind. and stay in touch with me during a tough process on locating the perfect car that I had in mind. More
Other Employees Tagged: Steve Taylor, Kajaun "KJ" Peters
January 23, 2021
This was a pleasant painless, no pressure deal. Everyone here from the greeters to the finance fellow was exceptional. This is my fourth Toyota and now my new Toyota dealer. I highly recommend Laura. here from the greeters to the finance fellow was exceptional. This is my fourth Toyota and now my new Toyota dealer. I highly recommend Laura. More
Other Employees Tagged: Amanda Laoye
January 15, 2021
Kajuan, aka KJ shares my last name of Peters. He was very easy to work with and helped with every step of the purchase. If it's not on the lot he will find it for you. I'm sure what ever he does in very easy to work with and helped with every step of the purchase. If it's not on the lot he will find it for you. I'm sure what ever he does in life he will succeed at. More
Other Employees Tagged: Nick Criscuolo, Lauren Mueller, Kajaun "KJ" Peters
November 09, 2020
Outstanding sales & financing! After a very disappointing visit with Freehold Toyota, I met with Laura Patton & purchased a Camry here with no hassles. Asked for best price and was confident that I was at or visit with Freehold Toyota, I met with Laura Patton & purchased a Camry here with no hassles. Asked for best price and was confident that I was at or close to it based on on-line price reviews. The financing dept was also a breeze. The finance rep advised me that due to the large down payment I was making. that I would come out ahead with their regular 5 yr financing instead of the 5yr / 0% offer I had wanted, due to a promotional rebate on car. I did the math and was surprised - I never would have thought of that. He suggested paying more per month as the more I pay the more of the rebate I get to keep. Again, great advice. More
October 03, 2019
Greasy, Deceitful, Horrible Managers The managers at Galaxy define arrogant, slimy and misleading. The "hidden cost" agenda blew my mind. Then to have my character questioned when point The managers at Galaxy define arrogant, slimy and misleading. The "hidden cost" agenda blew my mind. Then to have my character questioned when pointing out a problem I noticed when bringing the truck home, thinking they would be honorable didn't happen but to then suggest I am lying is outright disgusting. However, Laura in Sales and Erica in Service were terrific. Too bad they can't function with managers who won't let them serve customers. What a shame. More
Other Employees Tagged: NOT SURE OF MANAGERS NAME, WHY WOULD HE INTRODUCE HIMSELF?
September 03, 2019
BEST AUTO EXPERIENCE OF MY LIFE!!!!!!!!!!!!!!!!!!!!!!!!!!!!! WOW I don't know where to start.. Laura Patton made this experience, exciting yet very calm and she knew exactly what I wanted and needed. There was WOW I don't know where to start.. Laura Patton made this experience, exciting yet very calm and she knew exactly what I wanted and needed. There was no hassle or back and forth. I adore my new truck and as long as Laura is there I will be back. More
Other Employees Tagged: amanda alaoye