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Laura Hall
Laura Hall at Joseph Toyota of Cincinnati

Laura Hall | Page 5

Rental Manager

Joseph Toyota of Cincinnati

9101 Colerain Ave
Cincinnati, OH 45251

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4.3
774 Reviews
4.3

774 Reviews

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774 Reviews of Laura Hall

May 31, 2023

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Every time I've been since the purchase of my Tundra have been taken care of nothing but excellence More

by jaesongld
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Yes
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May 31, 2023

Joseph Toyota of Cincinnati responded

Thank you for leaving Joseph Toyota of Cincinnati a five-star review! We are happy to hear that our service since your Tundra purchase has been excellent. See you next time!

May 29, 2023

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Friendly and helpful, the service manager answered all my questions. The service receptionist was very nice, and extremely helpful to the couple before me. More

by RANDYSAMMONS
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Yes
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May 30, 2023

Joseph Toyota of Cincinnati responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 28, 2023

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Always nice and professional service. The service took a little longer than expected but the manager took care of service More

by MLAWSON18
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Yes
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May 30, 2023

Joseph Toyota of Cincinnati responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Toyota of Cincinnati.

May 28, 2023

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Upset because I asked the rep to help me with the automatic door function. He said he was working good and no issues. He lied and I assume he never checked it because my oil change and rotation onl More

by CHAMBS1117
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Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Unsure of the gentleman’s man

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May 30, 2023

Joseph Toyota of Cincinnati responded

I sincerely apologize that your experience working with our team was not as communicative and seamless as we strive to provide. We aim to deliver quick service, but I will chat with the team to ensure that they looked over the automatic door function. In the meantime, please feel free to contact me directly so that I can see how we can assist you moving forward. Thank you, Sandra Pomeraning - Customer Relations Manager - (513) 385-1800 ext. 8311

May 26, 2023

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Wonderful staff, great, speedy service, clean and comfortable guest center. Quick appointments and very courteous staff. More

by blueeyez1217
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Recommend Dealer
Yes
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May 27, 2023

Joseph Toyota of Cincinnati responded

We appreciate your kind words about our wonderful staff, great and speedy service, and clean and comfortable guest center here at Joseph Toyota of Cincinnati! Thank you for choosing us for your automotive needs; we hope to see you again down the road.

May 24, 2023

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The service department was able to quickly inspect the vehicle and have it ready to return. More

by MDEMAISON
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Yes
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May 24, 2023

Joseph Toyota of Cincinnati responded

It was our pleasure to assist you! Thank you for choosing Joseph Toyota of Cincinnati and for sharing your positive experience. Drive safely until we see you again!

May 21, 2023

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Very professional and fast service. The services were explained and performed to me by Justin. I am always happy with Toyota of Cincinnati service department. More

by PENQUIN362000
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Recommend Dealer
Yes

Other Employees Tagged: Justin

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May 22, 2023

Joseph Toyota of Cincinnati responded

Thanks for sharing about your experience with Joseph Toyota of Cincinnati. We appreciate your business and hope to see you again soon!

May 20, 2023

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They were able to repair a tire problem I had and complete my 45K mile routine maintenance check. That solved my problem and saved me a return trip. More

by AILLING
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Recommend Dealer
Yes
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May 20, 2023

Joseph Toyota of Cincinnati responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 20, 2023

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They weren’t able to figure out the problem of the front camera unavailable keep showing at the dashboard and radar cruise unavailable More

by miguelsolomon62
Recommend Dealer
No
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May 23, 2023

Joseph Toyota of Cincinnati responded

I sincerely apologize that your experience working with our team was not as seamless as we strive to provide. We always aim to accommodate the needs of our guests through effective and efficient service work, and I am sorry that we couldn't be of further assistance with your vehicle camera and radar cruise issue. If you're willing to continue this conversation, I'd like to chat and see how we can assist you moving forward. Please consider contacting me directly at your earliest convenience. Thank you, Sandra Pomeraning - Customer Relations Manager - (513) 385-1800 ext. 8311

May 18, 2023

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Great, great great experience and my appointment time was great and didn't have to wait. More

by LIONELRP1
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Recommend Dealer
Yes
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May 18, 2023

Joseph Toyota of Cincinnati responded

Our team sincerely appreciates your glowing review!

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