Laura Gonzalez
Laura Gonzalez at DCH Paramus Honda
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Laura Gonzalez

Administration

DCH Paramus Honda

120 NJ-4
Paramus, NJ 07652

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4.3
23 Reviews
4.3

23 Reviews

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23 Reviews of Laura Gonzalez

March 01, 2025

Dealership Rating
Employee Rating

Very caring employees and they made me feel like I was a very important person. I will always go back to Paramus Honda More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

DCH Paramus Honda responded

Nothing makes us happier than seeing a valued guest leave satisfied with their experience, Annie. Thank you for taking the time to leave us such a thoughtful review here at DCH Paramus Honda. We truly appreciate your support and look forward to working with you in the future!

February 12, 2025

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Employee Rating

Great service …Great patience… made sure I was happy with what I was getting as well as giving me many options with details & knowledge of each car and what would fit with my lifestyle. More

by Coachriley04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

DCH Paramus Honda responded

Thanks a million! We appreciate your positive feedback and look forward to your next visit at DCH Paramus Honda!

January 01, 2025

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Employee Rating

I want to thank Hamad Deeb and Laura Gonzalez for all the help with a vehicle I was interested for my daughter in college. They both accommodated and a provided a smooth transition towards my purchase. Very More

by ejw2k3
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Hamad Deeb

Jan 02, 2025

DCH Paramus Honda responded

Thank you for the kind words! We're so glad Hamad and Laura could help make the process smooth and enjoyable for you. Congratulations on finding the perfect vehicle for your daughter in college—we’re thrilled to have been part of such an exciting milestone! 🚗🎓 If you or your daughter need any further assistance from us, we'll be here to help!

September 05, 2024

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Never expected to buy a Ridgeline when I went in. Ray Crespo was our salesman . He really was one of the reasons that I now own a Honda Ridgeline! Thanks Paramus Honda! More

by RVB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Crespo, Isam Adawi

Sep 05, 2024

DCH Paramus Honda responded

It was our pleasure! We're very pleased to know you had such a positive car-buying experience and that Ray was able to assist you throughout the process. If you need anything at all, just give Ray and the team a shout. Enjoy your new Ridgeline, and thank you for choosing DCH Paramus Honda!

April 26, 2024

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I went to this company to have a nail removed from my tire, they went as far as to remove the splash shield and did not put the screws back. As I was driving back home, the Splash shield fell off in the More

by Wnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Frank Russo

November 24, 2023

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Employee Rating

Another fantastic experience at DCH Honda of Paramus. Ralph was great. I walked in without an appointment battery trouble. They were so busy, but Ralph,service adviser took care of me. Great people the More

by Jamar190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2023

DCH Paramus Honda responded

Thank you for taking the time to share your experience. We are so glad that Ralph and Tracy were so helpful during your visit!

August 05, 2023

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Employee Rating

Natasha and Jack helped me get my odyssey back on the road. They are simply the best. More

by brianjayala
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Natasha Nedd , Jack

Aug 07, 2023

DCH Paramus Honda responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

July 18, 2023

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Employee Rating

Been a customer for 23 years which says it all. The staff has always been wonderful. More

by Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 18, 2023

DCH Paramus Honda responded

It is a pleasure to hear that our staff provided you with a wonderful experience. Thank you for being our customer!

January 30, 2023

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Employee Rating

On 01/18/2023 I leased a car from DCH Paramus Honda. My experience was beyond amazing. Kay Mercado was my sales person along and finance agent, Jerrod Hurley who were extremely profession More

by EANGELINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 30, 2023

DCH Paramus Honda responded

Thank you for taking the time to provide your feedback, Angie. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. At our dealership, customer satisfaction is our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please call us at (201) 426-4676.

January 07, 2022

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Employee Rating

I had an Excellence Experience with DCH Paramus Honda! All the managers, specialists, and advisors in sales/service/finance department were amazingly trustworthy, polite and attentive to my needs. More

by Snowandy00
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Hunziker, Omari Addison , Bruce Laga, Shadi Saadeh, Robert Luthcke (5 star rating)

Jan 10, 2022

DCH Paramus Honda responded

Thank you for taking the time to provide your feedback! It sounds like our team was able to provide you with outstanding service and make your experience a memorable one. We truly appreciate your kind words and hope to see you again soon!

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