Laura Gambino
Laura Gambino at Sullivan Honda
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Laura Gambino

Service Advisor

Sullivan Honda

2015 East Main Street
Torrington, CT 06790

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4.9
52 Reviews
4.9

52 Reviews

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52 Reviews of Laura Gambino

November 25, 2024

Dealership Rating
Employee Rating

Sullivan Honda coordinated the recall and repair on my Accord Hybrid. They did an excellent job and it was mostly covered by insurance. Thank you! More

by gmathas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2024

Sullivan Honda responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 07, 2024

Dealership Rating
Employee Rating

I have only used this dealership once to address a recall issue and was pleased with the service. They had a great attitude and it was a painless experience. More

by tro1972
Recommend Dealer
Yes
Nov 10, 2024

Sullivan Honda responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 05, 2024

Dealership Rating
Employee Rating

Alex was very professional and personable throughout the sale transaction. He answered all my questions throughly and even took that extra step by putting the used vehicle I eventually purchased on the lift More

by Randell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Kulla, Alex Colasanto

Nov 07, 2024

Sullivan Honda responded

Hi Randell, thank you for taking the time to leave a review for us at Sullivan Honda. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 18, 2024

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Sullivan Honda has done an outstanding job servicing my CRV. They even went above and beyond when I arrived a day early (my mistake) and did the service anyway. Great group that I would highly recommend. More

by 2023 CRV Hybrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2024

Sullivan Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 15, 2024

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Employee Rating

From the point I went looking for a Honda until the time I drove it home everyone was fantastic. Then when I went in to have them look at the starter because the light was on, they fixed it quickly and wit More

by marthaskinner911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Sullivan Honda responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2024

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Service staff are friendly and professional. They explain the service provided making it easy to understand. More

by Gail from Torrington
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2024

Sullivan Honda responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 10, 2024

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There great people to deal with. I have always had a pleasant experience bringing my car there. I would highly recommend them. More

by bakerlady4387
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 13, 2024

Sullivan Honda responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 22, 2024

Dealership Rating
Employee Rating

This dealer always has given me prompt and careful attention when there is a need. Friendly and well informed personnel. Always a pleasure to deal with this company. More

by Doc
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 24, 2024

Sullivan Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 20, 2024

Dealership Rating
Employee Rating

Very good friendly reception and fast and thorough service. I’m very happy with Sullivan Honda. More

by SatisfiedCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2024

Sullivan Honda responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 25, 2024

Dealership Rating
Employee Rating

I hope to never have to go anywhere else for service on 2008 Honda. Hands down the easiest automotive repair transactions. Laura and Nelson have been absolutely the best. Thanks to all your hard work and t More

by Kelinpk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nelson Waters

Jul 26, 2024

Sullivan Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sullivan Honda! If you have any further questions, please give us a call. We're always happy to help!

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