Dealership Experience
5 yrs, 2 mos
Industry Experience
5 yrs, 2 mos
Languages Spoken
Spanish
147 Reviews
Write a Review147 Reviews of Laura Canales
January 31, 2025
I recommend Aransas Autoplex to anyone who is looking for good friendly service every time . Ashley and the staff work well together to create a nice and friendly environment . That is why I am a repeat cust good friendly service every time . Ashley and the staff work well together to create a nice and friendly environment . That is why I am a repeat customer . More
Other Employees Tagged: Ashley Wirz, Jason Colby
January 31, 2025
Your service center needs to work on the quality a customer’s vehicle is returned in. I came in for a headliner airbag recall and an oil change. My vehicle was in and out the same day. I thought aweso customer’s vehicle is returned in. I came in for a headliner airbag recall and an oil change. My vehicle was in and out the same day. I thought awesome a quality dealership got the work done fast. I pick my truck up, stop for gas and notice the headliner is hanging down in the back and there are greasy finger prints all over my headliner. Looks like xxxx, xxxx poor quality. The oil change sticker looks like a joke, hand written with a magic marker. I showed your service folks and they’re like oh yea I see it. I told them not to touch my truck again and left. I’m a retired auto body and paint teacher, my students put out better quality than your service center. So my concern is this, if your techs do such a xxxxty job at their finished product makes me question the work that was performed on my truck. Makes your fancy dealership look like worst service center to bring a vehicle to. I don’t need some dumb xxx calling me to suck up to make it right. You are the first dealership I thought of to get my truck fixed after moving here. I will not be returning. Try to instill quality in your service center. Who is the individual responsibility for the quality a vehicle is returned to the customer? I question the individual because apparently they don’t give a xxxx about their job. There was nothing wrong with my truck prior to bringing to your service center and it’s returned xxxxed up from work performed for a recall of all things. To the general manager, you ok if I test drive a truck and return it damaged and think it ok. I don’t think so. More
January 27, 2025
GMC is a wonderful place to do business on buying a car. Will definitely be there when our my next vehicle Will definitely be there when our my next vehicle More
Other Employees Tagged: Jason Colby
December 07, 2024
They don’t give a xxxx what vehicle you want and just try and cram you into what make the sales rep the most money. They are pushy over priced xxxx shovelers and cram you into what make the sales rep the most money. They are pushy over priced xxxx shovelers More
Other Employees Tagged: Ashley Wirz, Jason Colby
December 07, 2024
It's the best dealership and great customer service experience. I will continue to go to dealership. experience. I will continue to go to dealership. More
Other Employees Tagged: Greg Barton, T.J. Thornton, Bobby Lopez, Kyle Bogart, Ashley Wirz, Jason Colby, Lyz Cordero
December 05, 2024
I’ve never been anywhere else, service always satisfactory. Bought 6 cars there. Ashley & Joe Zamudio my favorites satisfactory. Bought 6 cars there. Ashley & Joe Zamudio my favorites More
Other Employees Tagged: Ashley Wirz
November 14, 2024
Jimmy take time out to make sure you get everything resolved . He Is an amazing man resolved . He Is an amazing man More
Other Employees Tagged: Ashley Wirz, Jason Colby
November 12, 2024
Jenny to service advisor is great. Took my truck in the have the oil changed with my own oil and filter. Called last week and this week to make sure and they said sure. Took my truck t Took my truck in the have the oil changed with my own oil and filter. Called last week and this week to make sure and they said sure. Took my truck today and when I picked it up it was 3 quarts because it's a 6.7 diesel which this one takes 15 quarts. Had to take it back. They left a full gallon in the back seat area. When I went back for them to add the remaining oil, the owner was there and told me we will NOT be doing oil changes with the owner bring there own oil. Plus the owner said I only brought 3 gallons of oil, he was wrong because the people there did say I brought 4 gallons. This is the last time I will go there. So check your oil when you leave, might be low. Jenny the service advisor was great. I would give her a 10. More
Other Employees Tagged: Ashley Wirz, Jason Colby