Lauds Viljean

Lauds was friendly, knowledgeable and professional. He kept us informed, answered our questions and worked with us to complete a deal we were happy with He kept us informed, answered our questions and worked with us to complete a deal we were happy with More

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My car shopping experience was great, no pressure and very helpful. I enjoyed my experience at herb chambers! very helpful. I enjoyed my experience at herb chambers! More

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I had an awesome experience with Lauds; he was incredibly knowledgeable and attentive, making the entire car buying process smooth and enjoyable. He was very professional and had a genuine care for what I wa knowledgeable and attentive, making the entire car buying process smooth and enjoyable. He was very professional and had a genuine care for what I was looking for in my next vehicle. I drove away with the perfect vehicle for me and I couldn't be happier. More

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Just purchased a new 2024 Infiniti QX50 from the folks at Herb Chambers Infinity. I have to say that I generally avoid new car dealerships, but we stopped in on a whim on a Saturday with the assumption that Herb Chambers Infinity. I have to say that I generally avoid new car dealerships, but we stopped in on a whim on a Saturday with the assumption that the Infiniti lineup was out of reach for us. We were greeted by the General Manager, Rocco O'Brien, who told us to look around and if we wanted, he would introduce us to a salesperson to answer any questions we might have. We ended up talking with Lauds and Andy from sales about what type of vehicle we were searching for. Both Lauds and Andy were super friendly, knowledgeable and most importantly, offered zero pressure to buy. We were surprised to learn that we could possibly get into a QX50 for roughly the same price point as the other, non-luxury brands, we had been looking at. Over the next 7-10 days of countless questions from us, a test drive or two, and late-night emails back and forth we locked in on the QX50. Lauds and Andy answered every one of our questions. Replied to our emails, even when not working, and put absolutely zero pressure throughout our experience. Everyone we interacted with at the dealership, from the reception desk to the General Manager, was fantastic and not a single employee gave us a pitch or tried to sell us something above our budget. We are thoroughly satisfied with our experience at Herb Chamber Infinity of Westborough, and we are happy we made the choice to at least stop in for a look. Love the value of the vehicle we purchased when compared to what we had been looking at in that price point. Overall, a fantastic experience. I would recommend Lauds and Andy to friends, family or anyone looking to purchase and Infiniti. More

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Great customer service. Didn’t feel pressure when buying. Answered all my questions thoroughly. Great place to buy vehicle. Didn’t feel pressure when buying. Answered all my questions thoroughly. Great place to buy vehicle. More

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I had a situation with my engine a couple of months after I bought my Infiniti Qx60. Ferdy the service manager took great care of me from getting my vehicle in immediately, to putting me in a awesome rent I bought my Infiniti Qx60. Ferdy the service manager took great care of me from getting my vehicle in immediately, to putting me in a awesome rental, to dealing with the warranty department for me. I'm a very happy customer. Thank you Ferdy! More

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I had a great experience purchasing a used car at Herb Chambers Infinity Westborough. Lauds was super helpful from start to finish. I did not feel pressured at anytime, was walked through financing, and n Chambers Infinity Westborough. Lauds was super helpful from start to finish. I did not feel pressured at anytime, was walked through financing, and never had an issue getting in contact with my salesman. Overall a wonderful experience- I would recommend this dealership and Lauds to anyone looking to purchase a vehicle. More

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Herb Chambers Infinity was great! They made the whole process easy, and they were transparent about everything! And they even gave us 30% more for our trade in than other dealers! I w They made the whole process easy, and they were transparent about everything! And they even gave us 30% more for our trade in than other dealers! I will absolutely be using Herb Chambers for all my future vehicle purchases! More

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World class in all aspects. Best dealership experience I have ever had. Would recommend to anyone! Best dealership experience I have ever had. Would recommend to anyone! More

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Bought my car here over two years ago and was treated very well. Extremely clean and professional dealership. Everything from the showroom to the repair facility is top-notch. Brought my mother there a f very well. Extremely clean and professional dealership. Everything from the showroom to the repair facility is top-notch. Brought my mother there a few months ago to buy a vehicle. Had a great experience. Everything went very smoothly thanks to Lauds Viljean in sales and Marc Starr in financing. My wife and I just purchased another vehicle here last week. Lauds Viljean once again came through and provided us with a fantastic experience. Things could not have gone better. More

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