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Latzu Lara

Overview Reviews (484) Inventory (412)

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Latzu Lara

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Latzu Lara

Finance Director

San Antonio Dodge Chrysler Jeep Ram

11910 I-35
San Antonio, TX 78233

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4.7

484 Reviews

Overview Reviews (484) Inventory (412)

Dealership Experience

4 yrs, 3 mos

Industry Experience

23 yrs, 3 mos

Languages Spoken

Spanish

4.7

484 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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484 Reviews of Latzu Lara

April 25, 2025

Dealership Rating

Employee Rating

Friendly, knowledgeable, diligent, and courteous. .. That is hownI would describe the staff at your dealership. If a friend was interested in acquiring a new vehicle, I would definitely send them your .. That is hownI would describe the staff at your dealership. If a friend was interested in acquiring a new vehicle, I would definitely send them your way. More

by markrallison

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Daarwyn Williams

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Apr 25, 2025 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

April 17, 2025

Dealership Rating

Employee Rating

Dealership was clean with a lot of vehicle options associates were very informative and helped solve any issues with our purchase. I would recommend for anyone looking for a vehicle. associates were very informative and helped solve any issues with our purchase. I would recommend for anyone looking for a vehicle. More

by rebeccacastro82

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Rangel, Jose Uriegas

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Apr 17, 2025 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at San Antonio Dodge Chrysler Jeep Ram are glad to have you as a customer. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

April 17, 2025

Dealership Rating

Employee Rating

This is the second truck I buy from them and they always help me out. help me out. More

by Angel98reyes

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Amador Juarez, Robert Rangel, Tim Benoy

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Apr 17, 2025 -

San Antonio Dodge Chrysler Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

April 16, 2025

Dealership Rating

Employee Rating

I love the dealers, but ive had negative experiences with the actual products due to factory error. The car shouldve been checked before it was put on the market the actual products due to factory error. The car shouldve been checked before it was put on the market More

by veld_coaches_3h

Verified Customer

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Sam Houston, Darrick Bush, Robert Rangel

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Apr 16, 2025 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

April 11, 2025

Dealership Rating

Employee Rating

The sales and supporting staff were Outstanding, professional and easy to work with. As a consequence, my overall experience was super positive. professional and easy to work with. As a consequence, my overall experience was super positive. More

by lenyoun

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Rangel, Codi Morin

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Apr 11, 2025 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing San Antonio Dodge Chrysler Jeep Ram. We look forward to having you as one of our valued customers for many more years to come! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

April 11, 2025

Dealership Rating

Employee Rating

Very professional and personable. Met and went above our anticipated needs. Took care of us in a timely manner. Met and went above our anticipated needs. Took care of us in a timely manner. More

by tlm257

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandy Esteves, Alexis Mommeut, Sam Houston

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Apr 11, 2025 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

April 11, 2025

Dealership Rating

Employee Rating

Nice and clean. Close to my home and had the truck I was looking for. Close to my home and had the truck I was looking for. More

by becker.johnfredirick

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sam Houston, Robert Rangel, Howie Oh

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Apr 11, 2025 -

San Antonio Dodge Chrysler Jeep Ram responded

Thanks for sharing your thoughts about your experience with San Antonio Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

April 03, 2025

Dealership Rating

Employee Rating

My experience at Chrysler Jeep was good. Everyone was helpful and honest. It was a present transaction. Everyone was helpful and honest. It was a present transaction. More

by sarah.shchtz1024

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nicholas Gonzales, Edward Casanova

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Apr 03, 2025 -

San Antonio Dodge Chrysler Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

March 31, 2025

Dealership Rating

Employee Rating

This dealer used deceptive trade practices and lies to you to make a deal. Very unprofessional from Area manger down to the salesman on the floor. Be aware stay away. I almost got fooled into a bad deal you to make a deal. Very unprofessional from Area manger down to the salesman on the floor. Be aware stay away. I almost got fooled into a bad deal but how many others have gotten fooled. More

by Jesse_078

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Robert Rangel, Jose Uriegas

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Apr 03, 2025 -

San Antonio Dodge Chrysler Jeep Ram responded

We're sorry to hear about your experience, Jesse, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

Apr 03, 2025 -

Jesse_078 responded

You know who I am. Spoke with area manager and corporate and you still play games. I’m the guy you faked taking my trade and pretended the 5.5 hours I was there that the dealership was taking the trade by not giving me my keys and communicating any changes but proceeding to make a deal with no trade without my knowledge or permission. Shady actions by your sales managers and sales rep who opened you up to further legal action.

Apr 03, 2025 -

Jesse_078 responded

March 27, 2025

Dealership Rating

Employee Rating

Howey was awesome he made the experience so special and the finance manager worked with us to get a great deal the finance manager worked with us to get a great deal More

by exhernan319

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Howie Oh

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Mar 27, 2025 -

San Antonio Dodge Chrysler Jeep Ram responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

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