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Larry Riddle

Overview Reviews (562) Inventory (136)

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Larry Riddle

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Larry Riddle

Business Manager

Lakeland Volkswagen

209 S Lake Parker Ave
Lakeland, FL 33801

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4.8

562 Reviews

Overview Reviews (562) Inventory (136)

Dealership Experience

7 yrs, 9 mos

Industry Experience

32 yrs, 11 mos

Languages Spoken

English

4.8

562 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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562 Reviews of Larry Riddle

November 08, 2024

Dealership Rating

Employee Rating

It's a small dealership but they have the time to spend with each customer. I went to larger dealerships and felt like a number. At Lakeland VW it felt more personal. Hunter did a great job listening to with each customer. I went to larger dealerships and felt like a number. At Lakeland VW it felt more personal. Hunter did a great job listening to what I wanted and gave me a deal I could afford. Larry took most of the pain out of paying. I would highly recommend this dealership to anyone looking for a car. More

by harkins.marybeth

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Hunter Jackson

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Nov 11, 2024 -

Lakeland Volkswagen responded

Thank you for sharing your experience, Marybeth! We’re thrilled to hear that Hunter and Larry made your car-buying experience more personal and enjoyable. At Lakeland Volkswagen, we’re dedicated to providing great service to every customer, and we appreciate your recommendation!

November 01, 2024

Dealership Rating

Employee Rating

The team was very helpful. The process was easy and I would recommend working with the team at Volkswagen Lakeland. The process was easy and I would recommend working with the team at Volkswagen Lakeland. More

by jflores2k

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michelle Barnett

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Nov 05, 2024 -

Lakeland Volkswagen responded

Hi, Thank you for your feedback! We're glad to hear that you found the process easy and our team helpful. We appreciate your recommendation and look forward to seeing you again at Lakeland Volkswagen!

October 29, 2024

Dealership Rating

Employee Rating

Great experience. Everyone was very friendly and patient. Michelle was great and was very helpful not just with the sale but also with walking me through how maintenan Everyone was very friendly and patient. Michelle was great and was very helpful not just with the sale but also with walking me through how maintenance appointments would work in the future too. More

by tiffany.leininger

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michelle Barnett

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Oct 29, 2024 -

Lakeland Volkswagen responded

Thank you, Tiffany! We're thrilled to hear that you had a great experience at Lakeland Volkswagen. It's wonderful to know that Michelle was helpful throughout the sale and in explaining future maintenance appointments. We appreciate your kind words!

October 26, 2024

Dealership Rating

Employee Rating

No pressure. Knew the vehicle. Vert friendly. Great dealership and great prices. Was able to test drive vehicles of interest. Knew the vehicle. Vert friendly. Great dealership and great prices. Was able to test drive vehicles of interest. More

by DIET4U5

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Hunter Jackson

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Oct 29, 2024 -

Lakeland Volkswagen responded

Hi, Thank you for your feedback! We're delighted to hear you had a positive experience at Lakeland Volkswagen with our friendly, knowledgeable team. We appreciate your support and hope to see you again soon!

October 20, 2024

Dealership Rating

Employee Rating

Internet sale, very prompt responses, helpful, professional but not fake personalities. Not a bunch of back and forth with negotiating-“here’s our best price” professional but not fake personalities. Not a bunch of back and forth with negotiating-“here’s our best price” More

by msdenise0513

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Maxvill

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Oct 21, 2024 -

Lakeland Volkswagen responded

Thank you for your feedback! We’re glad to hear that you had a smooth internet sale experience with prompt responses and genuine service. We appreciate your kind words and look forward to assisting you again in the future!

October 20, 2024

Dealership Rating

Employee Rating

They treat people like they use to years ago. More business should go back and take care of their customers and they would have more of successful business. More business should go back and take care of their customers and they would have more of successful business. More

by dskja

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 21, 2024 -

Lakeland Volkswagen responded

Thank you for your thoughtful feedback! We're so glad to hear that you feel we treat our customers with the care and respect reminiscent of the past. Providing exceptional service is our priority, and we appreciate your support. We agree that taking care of customers is key to success! We look forward to seeing you again soon!

October 20, 2024

Dealership Rating

Employee Rating

Chill and friendly environment made the car purchase fun and stress free. Everyone was was easy to work with and it was the fastest car buying process I have ever experienced. and stress free. Everyone was was easy to work with and it was the fastest car buying process I have ever experienced. More

by David_hoversten

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Hunter Jackson

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Oct 21, 2024 -

Lakeland Volkswagen responded

Thank you, David! We're thrilled to hear that you had a fun and stress-free car purchasing experience with us! It’s great to know our friendly environment and team made the process quick and enjoyable. We appreciate your feedback and look forward to seeing you again soon! Enjoy your new car!

October 15, 2024

Dealership Rating

Employee Rating

Professional, reliable and loyal to their customers. 5 star dealership. Bought 3 vehicles from them. 5 star dealership. Bought 3 vehicles from them. More

by kbmartin7878

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jarime Jennings

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Oct 16, 2024 -

Lakeland Volkswagen responded

Hi, Thank you for your kind words! We're grateful for your loyalty and thrilled to hear you’ve had a 5-star experience with us. We look forward to serving you again!

October 09, 2024

Dealership Rating

Employee Rating

We didn't say we are buying but he has the hunch on what we are looking for. Great guy we are looking for. Great guy More

by mikebragz_2006

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Hunter Jackson

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Oct 10, 2024 -

Lakeland Volkswagen responded

Hi, Thank you for your feedback, Mike! We're glad to hear that our team member was able to understand your needs and provide great service. We look forward to assisting you further at Lakeland Volkswagen!

October 04, 2024

Dealership Rating

Employee Rating

Dealership is typical, little faster in service than most. One of the managers could be more people friendly. most. One of the managers could be more people friendly. More

by lramoo62

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Maxvill

Report | Print

Oct 05, 2024 -

Lakeland Volkswagen responded

Thank you for your feedback, Ira! We're pleased to hear you found our service speed to be better than average. We appreciate your input regarding our management and will work on improving our customer interactions. We hope to see you again soon!

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