Larry Peterson

Quick, affordable service by friendly, knowledgeable staff! Prices are also affordable and explained well. Great staff! staff! Prices are also affordable and explained well. Great staff! More

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Recent Service Dept. We gave them the issue, they said that WAS NOT the issue. When I picked up my car, the Threshold on my drover side was COMPLETELY Destroyed with dirt We gave them the issue, they said that WAS NOT the issue. When I picked up my car, the Threshold on my drover side was COMPLETELY Destroyed with dirt and feet marks, a 5 INCH SCRATCH on my dash and I had the phone charger area covered with a towel, it was pushed aside like someone used my buildt in charger pad, AND the issue was Not fixed! My Escape ST Line Elite has 9k miles looks immaculate, I am NOT Happy how it was trashed & Not fixed, the issue started up as soon as I drove off. Never Ever again will I use their service dept for the lack of Disrespect to my New Vehicle More

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Since day 1 of owning my 2013 ford f150 it’s had a flutter in between 2nd and 3rd and 3rd and 4th gear, so I called for machanic to look at it and they told me it would be a month out and it’s an as i flutter in between 2nd and 3rd and 3rd and 4th gear, so I called for machanic to look at it and they told me it would be a month out and it’s an as is sale. More

by troyclodfelter Verified Customer Verified Customer

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Ron Archer was on top of my purchase from build, to order to driving out the door. I had status reports by text & email, I felt like like I was always first on his priority list. Pete made the finance pain to driving out the door. I had status reports by text & email, I felt like like I was always first on his priority list. Pete made the finance painless. All the paperwork was ready, clearly explained, and got me great rates on the loan. More

by DSCORKEN Verified Customer Verified Customer

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They were polite and not pushy. Did the best they could worked with us through it all. Love my new truck Did the best they could worked with us through it all. Love my new truck More

by jstpassnthru13 Verified Customer Verified Customer

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Not the largest deal ship, but a good place to go if you don't like the rushing of the big ones. I'd go back to them for my next one. don't like the rushing of the big ones. I'd go back to them for my next one. More

by kimbo1811 Verified Customer Verified Customer

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McMullen Ford is the absolute best place to go! I get oil changes there every other month it feels like and have put a ton of miles on my car but they keep it looking and running like new. They are I get oil changes there every other month it feels like and have put a ton of miles on my car but they keep it looking and running like new. They are great to work with; kind and honest. 10/10. Will buy my next car from them. More

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Very bad experience with the service department. Submitted my review previously. I knew what needed to be done when I brought it in, They insisted on doing a diagnostic when the truck had no issues. Submitted my review previously. I knew what needed to be done when I brought it in, They insisted on doing a diagnostic when the truck had no issues. I just wanted a program change so I could see the status of my DPF filter. Did damage to the truck and then tried to way over charge for the repairs. They want $975 to change a $160 hose and 20 minutes of labor. That's what it took me to do it. More

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Truly enjoyed working with service advisor Todd Conn. He is friendly, knowledgeable, professional, and very accommodating. McMullen Ford is very lucky to have Todd Conn working for them. He is friendly, knowledgeable, professional, and very accommodating. McMullen Ford is very lucky to have Todd Conn working for them. More

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Honest and friendly. They don’t try to over sell you on repairs and or services. They don’t try to over sell you on repairs and or services. More

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