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Larry Mitchell
Larry Mitchell at Luther Family Buick GMC
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Larry Mitchell

Parts Manager

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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5.0
37 Reviews

Dealership Experience

41 yrs, 10 mos

Industry Experience

45 yrs, 8 mos

Languages Spoken

English English

5.0

37 Reviews

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37 Reviews of Larry Mitchell

November 14, 2023

Dealership Rating
Employee Rating

Excellent service & parts dept at this dealership. Best of the best! One of a kind!! More

by TROM49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Robb Reierson, Tom Gertz, Jim Jermstad

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Nov 15, 2023

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

September 28, 2023

Dealership Rating
Employee Rating

Very hard to get an appointment in a reasonable amount of time . The work is always good More

by ponyduval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich, Tim Ebens, Kevin Lindgren, Paul McDonald, Jim Jermstad , Todd Brown

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Sep 29, 2023

Luther Family Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 09, 2023

Dealership Rating
Employee Rating

Thanks for fixing my car and Robb for being so professional I will be back! More

by dbuchholz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

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Sep 11, 2023

Luther Family Buick GMC responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

Sep 11, 2023

dbuchholz responded

Thanks for fixing my car and Robb for being so professional I will be back

July 30, 2023

Dealership Rating
Employee Rating

Luther service is our go to for all of our 7, Luther Family GMC vehicles! Honest, fast, friendly from the service center to the sales team! Thank you Luther Family Buick GMC for making it so easy to kee More

by Alidye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anita Hetler, Troy Weist, Tony Emmerich, Tim Ebens, Kevin Lindgren, Paul McDonald, Jim Jermstad, Joe Emmerich , Todd Brown

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Aug 02, 2023

Luther Family Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 29, 2023

Dealership Rating
Employee Rating

Great service friendly service advisors explain everything so you know what is happening. Great dealership to buy or service your vehicle at. More

by rmwahl
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Adam Heili, Anita Hetler, Tony Emmerich, Mark Carlson, Tim Ebens, Robin Tollefson, Kevin Lindgren, Jim Jermstad, Rick Wahl

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Jun 30, 2023

Luther Family Buick GMC responded

Thanks for this great review! I can't tell you enough how much I appreciate our service team. They do a fantastic job and I am very happy that they were there to take care of you! Thank you again and I look forward to working with you in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 30, 2023

Dealership Rating
Employee Rating

Fast and friendly service. They were great to work with and work around my schedule! More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Jerry Grosz, Tom Gertz, Brent Blatchford, Jim Jermstad, Jody Jackson

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Jun 02, 2023

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 20, 2023

Dealership Rating
Employee Rating

Luther is a great dealership to work with when ordering and trading vehicles. Had a lot of fun with the whole team during my experience! More

by Jlusty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Weist, Jerry Grosz, Jim Jermstad , Nevin Beauchamp

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Feb 22, 2023

Luther Family Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 19, 2023

Dealership Rating
Employee Rating

Great staff, quick and easy service department. They answered all my questions and had me back on the road in less than an hour! More

by aroy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Sundvor, Tony Emmerich, Tim Ebens, Kevin Lindgren, Paul McDonald , Dale Amsbaugh

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Feb 22, 2023

Luther Family Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 28, 2022

Dealership Rating
Employee Rating

The guys always treat me well and provide exceptional customer service! I can always trust them to take care of me and my car! More

by applejax67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Kevin Lindgren, Jody Jackson

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Dec 30, 2022

Luther Family Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 07, 2022

Dealership Rating
Employee Rating

Very pleased with the service I was given at Luther. Will continue being their customer. More

by NELSONTL56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Robb Reierson, Paul McDonald , Luther Representative

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Dec 09, 2022

Luther Family Buick GMC responded

Thank you for your kind words. I feel our service department is what makes Luther Family Buick GMC special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and I look forward to seeing you for your next service appointment. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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