Larry Miller

Duane is what’s up! He was very efficient, kind, and easy going. He made the experience seamless and was willing to work within my price range to get me what I wanted. I He was very efficient, kind, and easy going. He made the experience seamless and was willing to work within my price range to get me what I wanted. I did not feel pressured and I didn’t get the impression that he was a salesman just trying to make money off me: I would definitely recommend him! Also love love love Dave Teska and Larry! More

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A+ Dealership Real Class Act Today was my birthday. I spent most of it with Ron Gignac. He was super friendly and helpful in my new to me car purchase. He answered all my question Today was my birthday. I spent most of it with Ron Gignac. He was super friendly and helpful in my new to me car purchase. He answered all my questions. Worked hard to get me the best rate possible on my loan. This marks the 2nd vehicle I've purchased from Dick Genthe . My wife and I will be back in a few months to pick out something for her. Id recommend my friends and family shop there. Real class act. Thanks again Ron and entire hardworking staff over at Dick Genthe Chevrolet. More

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Terrible Experience To whom it may concern, I am writing you to inform you of my terrible experience with Dick Genthe Chevrolet. My wife and I recently purchased a cer To whom it may concern, I am writing you to inform you of my terrible experience with Dick Genthe Chevrolet. My wife and I recently purchased a certified preowned black, 2016 Chevrolet Tahoe from Dick Genthe. The next day my wife was driving the vehicle and noticed that the low tire pressure light was on. She also told me that the low oil pressure alarm kept signaling. I then went into Dick Genthe and spoke with one of the Service Representatives. The Service Rep told me that the tires might of lost pressure due to sitting in the parking lot and that the oil alarm might me due to a bad sensor. The Rep also showed me that last oil change print out from January 2017. On Thursday 6-8-17 my brought the Tahoe into Dick Genthe to have it serviced. She was told that one of the tires had a hole in it and that the oil level was extremely low. The Service Rep said that the oil was so low it was not conducive for the amount of miles that she was driving. When my wife returned home with the vehicle I noticed that the tread was extremely low on all of the tires. I was extremely disappointed with the lack of attention that was shown with our vehicle. I realize that it is a used car but I do not believe that we should be having these types of issues with a certified vehicle that was just purchased. It makes me feel that your dealership is only interested in a sale and not doing what’s right by the customer. Because of my frustration I sent several emails to your customer service department. I sent the emails to a Tarra Fox and in the emails I explained the issues we had with the vehicle and my dissatisfaction with Dick Genthe but I had still not received a reply. This has been a terrible experience for both my wife and I, and we will never purchase or bring our vehicles into Dick Genthe for service again. I work in law enforcement and integrity is one of the most important virtues in my book. Your company has lost all integrity with me and I will let everyone know of the poor service that you provide. Michael Bender More

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