Larry Jones
Larry Jones at Acura Columbus
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Larry Jones

Service Manager

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

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4.8
61 Reviews
4.8

61 Reviews

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61 Reviews of Larry Jones

November 06, 2024

Dealership Rating
Employee Rating

Excellent service from the time you make a call, to the scheduling, your arrival and your departure. By far the best automotive service dept I have experienced. More

by Brian.strayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Zeune

Nov 09, 2024

Acura Columbus responded

Super nice - thank you! We really appreciate it. Thanks, John Connelly Owner/Acura Columbus

April 30, 2024

Dealership Rating
Employee Rating

The Acura Columbus service department has continued to exceed my expectations. They really go the extra mile to help their customers. I can’t thank them enough. More

by stanfordr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jami Meredith

May 01, 2024

Acura Columbus responded

Thanks for your trust and the opportunity to help! - John Connelly Owner/Acura Columbus

March 11, 2024

Dealership Rating
Employee Rating

We have taken our cars here for the last 5 years and have never been let down. There was only one minor and frankly unfortunate incident I was unhappy about but they very quickly and graciously resolved it. More

by G May Family
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 13, 2024

Acura Columbus responded

Thanks! We always try to get it right and we definitely miss sometimes and we always appreciate it when a customer gives us a chance to make it right. - John Connelly Owner/Acura Columbus

Mar 14, 2024

G May Family responded

Thanks John. I appreciate the integrity and sincerity.

October 23, 2023

Dealership Rating
Employee Rating

"Acura of Columbus" has treated me so great. I really appreciate their awesome, friendly and courteous service! Not to mention their attention to detail...and follow up! 11/10! 👍👍👍 More

by Pups07
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Clayton Prescott

Oct 23, 2023

Acura Columbus responded

Very nice - thank you so much! We really appreciate it! - John Connelly Owner/Acura Columbus

Oct 23, 2023

Pups07 responded

My pleasure!

October 09, 2023

Dealership Rating
Employee Rating

Working at Honda I had an extreme desire to get my hands on our new 2024 Acura Integra Type S. Once announced, I went to Acura Columbus and immediately put a $1,000 deposit down trusting their commitment to More

by Austin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Connelly, Matthew Williams , Lindsay Jackson

Oct 10, 2023

Acura Columbus responded

Thank you very much Austin — your kind words are greatly appreciated. I love the Integra Type-S - it is a lot of fun to drive! Enjoy! - John Connelly Owner/Acura Columbus

July 19, 2023

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Employee Rating

When visiting the dealership today, my vehicle was done well within the time that was communicated to me. My car was washed and vacuumed and everyone on site was extremely friendly and professional. Thank More

by brianmilliser
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 19, 2023

Acura Columbus responded

Thanks Brian!! I hope all is well with you. - John

June 13, 2023

Dealership Rating
Employee Rating

Acura of Columbus is the best! Such great service! Jami was awesome as always and accommodating! Josh did a great job working on the car and it definitely drives much better! Larry More

by Manda Rattan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Zeune , Jami Meredith , Adam Hannah, Josh

Jun 13, 2023

Acura Columbus responded

Thank you Manda! So nice to recognize Jami, Josh and Larry (and Zach and Adam)! They all are fantastic and we are very glad to have you as our customer. Thanks, John Connelly Owner/Acura Columbus

June 11, 2023

Dealership Rating
Employee Rating

Prompt and courteous, always helpful in explaining what is going on with your car. Have been a customer for 23 years More

by Cdevore
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Zach Zeune , Eric Loring , Zach zenue

Jun 15, 2023

Acura Columbus responded

Hi Cheryl - thanks for taking the time to write this review and I appreciate you writing me back to tell me that you did not attend to give Larry or Eric less than 5 stars. Thanks x23! - John Connelly Owner/Acura Columbus

May 15, 2023

Dealership Rating
Employee Rating

Great people and great service each time! I am an Acura fan for life because of Acura Columbus. I wouldn’t go anywhere else. Thank you! More

by Alex M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jami Meredith, Clayton Prescott

May 15, 2023

Acura Columbus responded

Awesome! I love to read this. Thank you so much. - John Connelly Owner/Acura Columbus

May 02, 2023

Dealership Rating
Employee Rating

For 23 years I have relied on Acura Columbus to do all the maintenance on my Acura. To stay that long reflects on what an excellent dealership they are! More

by RG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2023

Acura Columbus responded

Thank you 23x over! That is excellent — the whole 21st century so far! Thanks, John Connelly Owner/Acura Columbus

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