Tustin Mazda
Tustin, CA
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4,595 Reviews of Tustin Mazda
Great experience with Chance Asue when buying my CX-5. He is friendly and professional. The whole process is so smooth and Chance always reply you fast, even when it was Sunday night. Thank you! He is friendly and professional. The whole process is so smooth and Chance always reply you fast, even when it was Sunday night. Thank you! More
We had a great experience working with Jim when buying our CX-5. He's friendly, funny, and well-informed, and he made the whole process as painless and hassle-free as possible. It was well worth the drive our CX-5. He's friendly, funny, and well-informed, and he made the whole process as painless and hassle-free as possible. It was well worth the drive from the IE to OC to get the car we wanted! More
Jimmy was absolutely amazing! I wouldn't get a car from anyone else except for Jimmy, Laurie and the rest of the team at Tustin Mazda! I wouldn't get a car from anyone else except for Jimmy, Laurie and the rest of the team at Tustin Mazda! More
Just leased a Cx70 phev and the car is amazing. What was more amazing was the care and service Jim provided me during this purchase. I have been going to Jim and Tustin Mazda for years and have n What was more amazing was the care and service Jim provided me during this purchase. I have been going to Jim and Tustin Mazda for years and have never had a bad experience. Jim and the rest of the team are the best in the business! More
Their service department is top-notch, with professional advisors who truly care about their customers. Dylan, in particular, has been outstanding. His suggestions for service are always professional, effec advisors who truly care about their customers. Dylan, in particular, has been outstanding. His suggestions for service are always professional, effective, and fair. I trust his opinion implicitly, and he and his team are the reason I've chosen to continue servicing my vehicle here. More
Chance was up front and honest. He made this purchase so easy and was very helpful, in more ways than one. Anthony in finance didn't pressure me into anything and pointed out what m He made this purchase so easy and was very helpful, in more ways than one. Anthony in finance didn't pressure me into anything and pointed out what my best options were. I had to come back a few days later and Jeff was very friendly and helpful with other questions I had about the CX-5 I purchased. I highly recommend Tustin Mazda!! They really go out of their way to make you feel comfortable. More
Purchased my third personal car from Chance at Tustin Mazda. Tony, my service advisor, introduced us to answer questions I had. Well I left with a new car, so it’s safe to say that it went well! I fe Mazda. Tony, my service advisor, introduced us to answer questions I had. Well I left with a new car, so it’s safe to say that it went well! I felt confident I made to correct decision in the vehicle I chose and overall making a large purchase. Chance was extremely knowledgeable about the car and explaining every step of the process step by step. From there, Anthony in finance sealed the deal. I was happy with the upsells to better protect my car. Anthony was super nice and explained very thoroughly. More
Purchasing my first car from this dealership left me with nothing but great things to say and a wonderful first timers experience. Thank you Chance and Jim for all the help! nothing but great things to say and a wonderful first timers experience. Thank you Chance and Jim for all the help! More
Hands down the best dealership experience I've ever had. Chance helped me out with a lease and was so incredibly knowledgeable, patient, and genuinely helpful. I never once felt like I was being sold to nor Chance helped me out with a lease and was so incredibly knowledgeable, patient, and genuinely helpful. I never once felt like I was being sold to nor did I ever feel any pressure. He very kindly and patiently walked me through my various options between buy and lease and offered what felt like genuine advice. Beyond that, he matched an offer that another dealership made and was all around just so awesome. He and the guy in finance (apologies, I don't remember his name) even stayed extra late, well beyond their shifts, to get the deal done and to meet my schedule. I would 1000% recommend him to anyone and will definitely be dealing with him exclusively in the future, if at all possible. Overall, very impressed with this dealership, their facilities, their inventory, and every person I dealt with at every step of the way. It was very refreshing to have what felt like honest and genuinely helpful customer service, especially compared to other dealerships/past experiences. 15/10 More