Palm Coast Ford

The whole process of getting into a new 2025 ford escape st line was very easy Shawn and the whole entire sales team made the buying process so enjoyable and worth the trip I was in and out within and hour st line was very easy Shawn and the whole entire sales team made the buying process so enjoyable and worth the trip I was in and out within and hour of the whole process and jay my sales associate was very professional and knew what I wanted and needed he did a great job in helping me with the buying process and Shawn the sales manager made it possible to get me into m My new 2025 ford escape st line and I am very happy and grateful for the whole experience at palm coast ford I would recommend anyone to come to palm coast ford for their next vehicle purchase or service thanks for making me a lifetime customer and thanks for the the lifetime warranty and lifetime oil changes More

They've basically stolen my truck because they screwed up a repair. It's been around a year where I pay, have insurance, but it sits in their lot. My son broke down on 95, so we had it towed to the neare a repair. It's been around a year where I pay, have insurance, but it sits in their lot. My son broke down on 95, so we had it towed to the nearest dealership. It's an old ranger I had bought for him for school and he was helping his sister move. It ended up the entire rear axle needed to be replaced. They said they'd do it and it took quite a while. I kept offering to take it locally, but had no reason to not believe them. They did eventually find a replacement and made the repair. Took a nice chunk of change to do it, but we were happy to get it back. A little while later it starts making a lot of noise. We brought it to our mechanic down in the Oviedo area. What he saw shocked us. They axle they installed had "NO OIL" written on it with large letters. It also had garbage bolts holding the plate. Basically they never put oil into their replacement. It's an oversite, but it needs to be replaced again. It's all covered under their warranty. Well now it's months, no contact, they just keep saying the truck is in bad shape. It's the trucks fault, but funny how they cannot prove the part they installed is working. I say I don't care about the rest of the truck, just replace the axle correctly this time. No comment. I've asked for a refund, nothing. Now it's just held hostage and calls are not returned. It's obvious that if the axle was fine they would prove it and give us back the truck. But you can easily hear the issue when it's on a rack. So now we're out the cost of the truck, my son is in school and I can't afford another vehicle. We're out the cost of the repair and we have to deal with this monster that wants to hide behind their desk. Thanks Dave! More

This is the send vehicle I've bought from Palm Coast Ford. I've bought from other Ford dealers in the area but Palm Coast Ford makes me feel comfortable. Thanks Brodie and Alex! And thanks Shawn for cal Ford. I've bought from other Ford dealers in the area but Palm Coast Ford makes me feel comfortable. Thanks Brodie and Alex! And thanks Shawn for calling me! More

Jay Johnson was very patient while I looked at used cars. When I found the one I liked he was there at every step. He showed me how to access the information on the screen. As an older female we don’t alway When I found the one I liked he was there at every step. He showed me how to access the information on the screen. As an older female we don’t always understand the new technology. Everyone in the sales department was friendly and answered my questions. More

Shawn Jeffries was a great guy to work with. This is my first Ford and I enjoyed the experience! This is my first Ford and I enjoyed the experience! More

The best dealership I have ever been too My sales representative was very thoughtful and helpful Best time ever representative was very thoughtful and helpful Best time ever More

Jim Jeffries was great to work with. He took the time to show us the features and differences between 2 models so we could decide which to purchase. The whole experience was low stress He took the time to show us the features and differences between 2 models so we could decide which to purchase. The whole experience was low stress from start to finish. More

Jay Johnson was very helpful with all my questions, prior to choosing the truck I purchased. After the purchase, he continued to help me with multiple questions about the truck. The whole experience with e to choosing the truck I purchased. After the purchase, he continued to help me with multiple questions about the truck. The whole experience with everyone at Palm Coast Ford was great! I will definitely recommend my friends to come visit Palm Coast Ford. More

Once again Palm Coast Ford made us feel very welcomed and like family. They kept us informed every step of the way. Brody Bittrolff was amazing. Alex Barksdale in financing was great. Third vehicle bough like family. They kept us informed every step of the way. Brody Bittrolff was amazing. Alex Barksdale in financing was great. Third vehicle bought from them this year and will definitely be coming back in the future. Highly recommend. More

Jim Jeffries was a patient non-presure person who listened and addressed our questions which made us comfortable with our buying decision. listened and addressed our questions which made us comfortable with our buying decision. More