Larry Floyd

Being in the market for a new full size work truck, we decided to go to Troncalli in Cumming to check out Ram trucks. The inventory was really nice. They had several trucks in different trims levels inclu decided to go to Troncalli in Cumming to check out Ram trucks. The inventory was really nice. They had several trucks in different trims levels including what I was looking for, the Tradesman and Bighorn. While there, we worked with Bill Smith from the sales department. Bill was fantastic! Down to earth and highly knowledgeable about the two trucks I was deciding between. He pulled both trucks up front so I could do a side-by-side comparison. Showing the features of both trucks, Bill helped with my decision. For my purposes, the Ram 1500 Tradesman Quad cab with 6’ 4” bed was the winner. Bill was a pleasure to work with and I would recommend giving him a shot at your business! I’d also like to thank Glenn Ballew in the finance office for making that process as painless as possible. He’s a clever man that knows his job inside and out. I also got some “top-shelf” customer service from the parts department in picking out some nice side steps for our new truck. Specifically, thank you Will Manous for the advice. More

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Being in the market for a new full size truck we decided look at Troncalli look at Troncalli More

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Troncalli goes above and beyond to meet a customers needs. In particular the salesman, Kurt Taylor. This gentleman is extremely knowledgeable about cars and cares deeply about each and every customer. needs. In particular the salesman, Kurt Taylor. This gentleman is extremely knowledgeable about cars and cares deeply about each and every customer. He’s honest, he’s kind, and he wants you to leave the dealership with the vehicle that meets both your financial needs and your personal expectations. Kurt makes a low pressure sale. Most importantly, Kurt hears you and keeps your stated needs in the forefront throughout the entire process. Not only did I walk away with a fabulous vehicle, but I walked away feeling cared for. More

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Bill was great and was able to make the deal we needed on our new car! Made the experience painless and easy. This is our second car we bought from him and he came through again for us! Our daughter is even our new car! Made the experience painless and easy. This is our second car we bought from him and he came through again for us! Our daughter is even looking to buy a car from him! Best car salesman we have had the pleasure working with, hands down! More

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In general, the car buying process is no fun. With such a large purchase, trust & transparency are a must and after weeks & weeks of searching, our guards were up, so to speak. However, Bill at T With such a large purchase, trust & transparency are a must and after weeks & weeks of searching, our guards were up, so to speak. However, Bill at Troncalli in Cumming, GA made that process more enjoyable. His customer service was excellent from the moment of our first phone call. He met & exceeded any requests & inquiries I had. He spent a lot of time with us while both my husband & I took turns test driving and checking out the car we were interested in. He was very attentive with a kind personality and a great sense of humor. We also met the Sales Manager, Larry who gave us a better offer on the car. Overall, it was the service & attention combined with the better offer that helped us decide do business with them! More

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Royce was awesome to work with. He answered every question I had, and we were able to find a great vehicle. I couldn’t be happier to work with Royce, Luis, Larry and Thomas at Tronc He answered every question I had, and we were able to find a great vehicle. I couldn’t be happier to work with Royce, Luis, Larry and Thomas at Troncalli. 5 star dealership. More

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Bill and the entire team were amazing. Through multiple dealerships that either left me waiting, or pulled a bait and switch on vehicles and pricing. The Troncalli team was swift, direct, Through multiple dealerships that either left me waiting, or pulled a bait and switch on vehicles and pricing. The Troncalli team was swift, direct, and easy to work with. To top it off - the entire team made sure to acknowledge me as a person and not just a buyer. Even though they are 2.5 hours from where I live, I will definitely be a repeat customer! More

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Absolute best car buying experience I’ve ever had. Brian Callahan and the leadership within the sales department were determined to earn my business in the purchase of my new RAM. I have purchased 8 Brian Callahan and the leadership within the sales department were determined to earn my business in the purchase of my new RAM. I have purchased 8 new vehicles in as many years. What set them apart is their transparency and genuine interest in achieving the terms set by me, the buyer. I now have the peace of mind knowing I can rely on their integrity and forthrightness in the care of my new truck and I will, undoubtedly, be a loyal Troncolli customer for life. To put simple, they want to sell and they exceeded my expectations. Phenomenal experience. More

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This is our 3rd time buying from Tyler and Troncalli. We could not have asked for a better experience with overall each time! Smooth, friendly and to the point. Thank you again for helping our family get We could not have asked for a better experience with overall each time! Smooth, friendly and to the point. Thank you again for helping our family get into another Jeep!! More

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Luis was awesome, we came in late, and he didn’t everything we asked and got us in the truck we wanted! Would 100% be a repeat customer everything we asked and got us in the truck we wanted! Would 100% be a repeat customer More

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