Lani LaFavors
Service Consultant
J.B.A. INFINITI of Ellicott City
8431 Baltimore National Pike
Ellicott City, MD 21043
29 Reviews
Write a Review29 Reviews of Lani LaFavors
November 25, 2023
Dealership found several items requiring attention. When I mentioned that I didn't have time for them to be addressed, they didn't pressure me like other dealers have done. When I mentioned that I didn't have time for them to be addressed, they didn't pressure me like other dealers have done. More
Other Employees Tagged: Byron Smith Jr.
January 24, 2023
JBA Infiniti did an their normal excellent job. As usual, I've come to expect only the best from them and they have always delivered. As usual, I've come to expect only the best from them and they have always delivered. More
Other Employees Tagged: The person who signed me in, J.R. , the technician, the housekeeper, and the admin/sales person.
October 27, 2022
Fantastic service experience. Byron, my service consultant was exceptionally knowledgeable and attentive to detail as he thoroughly and professionally addressed all of my service c Byron, my service consultant was exceptionally knowledgeable and attentive to detail as he thoroughly and professionally addressed all of my service concerns. More
Other Employees Tagged: Byron Smith
September 22, 2022
Finished the time it was promised work done correctly and car always washed when finished car always washed when finished More
Other Employees Tagged: Byron Smith
August 04, 2022
Dealership is great very friendly professional I highly recommend if you are looking for great deals . recommend if you are looking for great deals . More
Other Employees Tagged: Byron Smith, Charles W. Turner Jr., Jason Richardson , JR in the service department.
April 28, 2022
Service center addressed all my concerns and made all necessary repairs. Kept me informed and finished the work in a reasonable amount of time. My wife is very happy. Thank you necessary repairs. Kept me informed and finished the work in a reasonable amount of time. My wife is very happy. Thank you More