Lani LaFavors

Dealership found several items requiring attention. When I mentioned that I didn't have time for them to be addressed, they didn't pressure me like other dealers have done. When I mentioned that I didn't have time for them to be addressed, they didn't pressure me like other dealers have done. More

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Very courteous staff and prompt service. Everyone was very up to date and knowledgeable about the vehicles. Everyone was very up to date and knowledgeable about the vehicles. More

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Customer service was excellent. Friendly and clean environment. I always go to the Ellicott city location. Friendly and clean environment. I always go to the Ellicott city location. More

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JBA Infiniti did an their normal excellent job. As usual, I've come to expect only the best from them and they have always delivered. As usual, I've come to expect only the best from them and they have always delivered. More

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Fantastic service experience. Byron, my service consultant was exceptionally knowledgeable and attentive to detail as he thoroughly and professionally addressed all of my service c Byron, my service consultant was exceptionally knowledgeable and attentive to detail as he thoroughly and professionally addressed all of my service concerns. More

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Finished the time it was promised work done correctly and car always washed when finished car always washed when finished More

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Dealership is great very friendly professional I highly recommend if you are looking for great deals . recommend if you are looking for great deals . More

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Service center addressed all my concerns and made all necessary repairs. Kept me informed and finished the work in a reasonable amount of time. My wife is very happy. Thank you necessary repairs. Kept me informed and finished the work in a reasonable amount of time. My wife is very happy. Thank you More

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Best Infiniti dealer in Maryland hands down. You will not fine any better dealerships and service center in Maryland fine any better dealerships and service center in Maryland More

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The facility was very clean and staff was attentive and efficient. Work was performed as explained and expected. efficient. Work was performed as explained and expected. More

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