99 Reviews of Lane Novotny
December 25, 2023
Sales staff was nice and not pushy. The only reason I purchased from you was because your staff did not use hard sell tactics. Also I have had problems with my purchase and your parts The only reason I purchased from you was because your staff did not use hard sell tactics. Also I have had problems with my purchase and your parts manager was the BEsT person that I have EVER dealt with in any mechanic shop ever in my life and I am 52 years old. HE NEEDS a RAISE and you should do whatever you can to keep in on your staff He busted his xxx to get my issues fixed fast because I had to drive out to western Kansas the next day More
Other Employees Tagged: John Warren, John Bain , Emily or at least I think that was her name she is in the sales staff and she helped me when I came back with issues
December 03, 2023
Luxury and Imports does a great job in making car buying the least amount of stressful. I wasn't pushed to buy the first car I saw, they were very helpful in listening to my wants and needs alongside budget the least amount of stressful. I wasn't pushed to buy the first car I saw, they were very helpful in listening to my wants and needs alongside budget, and even stayed right up until the closing hour to make sure I could utilize the entirety of the little time we had to look. Fantastic management and very personable staff. Will definitely be coming back here when Im ready to trade this one in and buy new again! More
Other Employees Tagged: John Warren, John Bain , Celso Rivas and Tony Barnes
November 24, 2023
It was my 1st time just a walk in and they treated me like i was somebody special. I didn't have and hope that they would give me a car but I had to try and pray. They went all out the way and more. What like i was somebody special. I didn't have and hope that they would give me a car but I had to try and pray. They went all out the way and more. Whatever it took and I had a car without the fuss. They made sure I was ok with what they had and i know they gave me more than i ask for and for a cheaper price. More
Other Employees Tagged: John Bain
November 22, 2023
No complaints awesome staff in Leavenworth. EVERYONE was great. From the sales folks to the paperwork guy EVERYONE was great. From the sales folks to the paperwork guy More
Other Employees Tagged: John Warren, John Bain , And Emily.
August 22, 2023
IT was a fast transaction. I had already did my research on the vehicle before I drove the two hundred plus miles to see it...Also was so sure I was going to buy the car that I had already did my research on the vehicle before I drove the two hundred plus miles to see it...Also was so sure I was going to buy the car that I brought my trailer to take it home. More
Other Employees Tagged: John Warren, John Bain
July 23, 2023
thank you for helping us, we really appreciate you guys for helping us out to buy the car, thank you have a wonderful day/night! for helping us out to buy the car, thank you have a wonderful day/night! More
Other Employees Tagged: John Warren, John Bain
April 11, 2023
January 15, 2023
Definitely won't be going back after this car is paid off. I also won't have any friends or family go there off. I also won't have any friends or family go there More
Other Employees Tagged: John Warren, John Bain
November 23, 2022
They were honest and very helpful. I didn’t feel pressured. Would definitely recommend this dealership! I didn’t feel pressured. Would definitely recommend this dealership! More
Other Employees Tagged: John Warren, John Bain
October 29, 2022
Chris knew what I wanted and presented the truck I ask for I’m very pleased for I’m very pleased More
Other Employees Tagged: John Warren, John Bain , Chris