112 Reviews
Write a Review112 Reviews of Lance Ward
June 03, 2015
Best on the South Shore !! We have used Coastal Nissan in Cohasset and Norwell over the past 10 years. My husband and I have bought and serviced 4 cars, we have also rented a We have used Coastal Nissan in Cohasset and Norwell over the past 10 years. My husband and I have bought and serviced 4 cars, we have also rented a car/truck on occasion . All positive experiences with sales and service ! Lance Ward (Sales/Service in Norwell) has accommodated us numerous times and is the staff is always helpful, sincere and knowledgeable. I wouldn't go anywhere else on the South Shore !! More
Other Employees Tagged: Rick Ericson, Nick Spolsino, Linda-Service Manager in Norwell
March 11, 2015
A Fair Deal Without Any Hassle I recently purchased a 2014 Murano from Lance Ward at Coastal Nissan in Cohasset. The entire process was relaxed, informative, fair and efficient. The I recently purchased a 2014 Murano from Lance Ward at Coastal Nissan in Cohasset. The entire process was relaxed, informative, fair and efficient. The service was excellent. Mike Shea, Tom Dipesa and the service manager Linda were also very helpful in getting me on my way. I will definitely refer Lance Ward and the dealership to friends and take my car there for service. CKW17 More
Other Employees Tagged: Tom Di Pesa , Mike Shea, Nick Spolsino, Linda, Service Manager
December 20, 2014
Honest dealer 2 dealers wanted to charge me 109.00 to reprogram my remote to beep when lock and unlock I spoke to Lance At your Cohasset dealer and he advised me to 2 dealers wanted to charge me 109.00 to reprogram my remote to beep when lock and unlock I spoke to Lance At your Cohasset dealer and he advised me to see Butch at the Norwell Nissan who in 30 seconds Butch held 2 buttons on my remote and was done for their honesty I will only use Coastal in future. Thanks Jill More
Other Employees Tagged: Butch Maier
November 17, 2014
A problem with car after we picked it up was taken care of. My wife and i bought a used car at Coastal's used car lot. I had an issue with the car that i noticed after driving the car the first week that I had My wife and i bought a used car at Coastal's used car lot. I had an issue with the car that i noticed after driving the car the first week that I had it. I contacted Lance my sales man and he recommended that i bring it down. They looked at the car and determined that it did need some attention. They put me in a loaner on the spot and did what they had to do to make the repair right. There was no out of pocket expense for me even though technically they didn't have to. I was impressed with Linda in the service department who made sure i was happy with the way things were going. They were prepared for me to be in the loaner as long as was necessary. It was only a couple of days. I would highly recommend Coastal's used car center for sales and service especially after the sale. They did whatever they needed to do to make sure it was fixed right and that I was satisfied. More
Other Employees Tagged: Mike Shea, Linda (in service at the Used Car Center)
November 08, 2014
Excellent customer service and great deal We came in with a unique set of circumstances and needs and Lance and Mike went above and beyond to assist us. We started the day thinking it would We came in with a unique set of circumstances and needs and Lance and Mike went above and beyond to assist us. We started the day thinking it would take us weeks to find the car we needed and we found it in one day with their assistance. We bought a Nissan Rogue for a great price. I would not hesitate to buy another car through Coastal Nissan again. More
Other Employees Tagged: Mike Shea
September 11, 2014
Fantastic Experience I just helped my daughter buy a preowned Altima from Coastal Nissan in Cohasset. Lance Ward and Mike Shea were extremely helpful and knowledgable. The I just helped my daughter buy a preowned Altima from Coastal Nissan in Cohasset. Lance Ward and Mike Shea were extremely helpful and knowledgable. They made the whole process easy and I felt that they had our best interests in mind. A big shout out to the detailing staff as well - although 7 years old, the car was absolutely sparkling - inside and out - upon delivery. I wouldn't hesitate to buy another car through Lance, Mike and Coastal. More
Other Employees Tagged: Mike Shea
August 13, 2014
Excellent customer service and good deal I saw a car at carGuru and expressed interest in the car by sending an email. I received a call shortly from Lance Ward of Coastal Nissan and booked a I saw a car at carGuru and expressed interest in the car by sending an email. I received a call shortly from Lance Ward of Coastal Nissan and booked a time for test drive. lance was fantastic . He showed high level of customer relations and quality product knowledge. In the end I couldn't turn down a good deal he offered. I bought the 2008 Toyota Rav4 . I accidentally got my bumper scratched so I called Lance and visited his site . He offered professional advise and assistance. More
May 28, 2014
Great Purchase This is the third car I purchased from Coastal Nissan. The salesperson Lance Ward knew exactly what I was looking for and contacted me when the right This is the third car I purchased from Coastal Nissan. The salesperson Lance Ward knew exactly what I was looking for and contacted me when the right car came in. The Altima had very low mileage and looked like a brand new car inside and out and was priced great! I am looking forward to purchasing my 4th car from Lance Ward and the Coastal Nissan team when it's time to buy again! More
Other Employees Tagged: Lance Ward
April 28, 2014
great all around dealership Great service. Came in two days after an accident with no preference on what I would have liked to buy, yet I had to purchase a vehicle in a limited t Great service. Came in two days after an accident with no preference on what I would have liked to buy, yet I had to purchase a vehicle in a limited time period. Within 3 days after flawless presentation and servicing of a Nissan Altima, I was, to say the least, a proud and happy owner of a great car. I was provided with accurate service records and a complete lay out of the car. Price was exceptional based on the car's condition, I would highly recommend this dealer as more than a viable option for anyone looking into purchasing a new or used vehicle More
April 20, 2014
Used Car Purchase Our daughter had her eyes set on a used Nissan Altima Coupe listed on the website. After traveling to Norwell from Cape Cod on a Sat. only to find out Our daughter had her eyes set on a used Nissan Altima Coupe listed on the website. After traveling to Norwell from Cape Cod on a Sat. only to find out the sought after car was not there, but in Cohasset. They offered to bring it over but we opted to go to Cohasset. In Cohasset we were met by Lance Ward. We test drove the Coupe, and were disappointed with it. My daughter saw another used Altima, so we test drove it. Lance showed us the CarFax report and we went home to sleep on it. On Mon. we met with Matt Orchard in Norwell and closed the deal. Two weeks later it developed a noise in the front end - brakes - replaced in a very professional manner. Anyone looking for a new or used Nissan should seek out Lance Ward or Matt Orchard you will not be disappointed. More
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