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Lance Smith
Lance Smith at Lithia Hyundai of Reno

Lance Smith

Service Advisor

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.6
842 Reviews
4.6

842 Reviews

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842 Reviews of Lance Smith

October 18, 2025

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Employee Rating

Lance is greatgreat great what a dumb question. A waste of my time. Lance is great More

by HVANDERL
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Recommend Dealer
Yes
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Oct 20, 2025

Lithia Hyundai of Reno responded

Thank you for your 5-star review of Lance. Your time is valuable, and we’re grateful you chose to share your experience with us.

October 18, 2025

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Employee Rating

Service was completed quickly and courteously. I was kept informed of issues that arose and was able to have them all resolved with this one visit. More

by BAILEYBICHON
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Recommend Dealer
Yes
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Oct 20, 2025

Lithia Hyundai of Reno responded

Thank you for your thoughtful review. It’s great to know our team kept you well-informed and was able to resolve all concerns in a single visit. We appreciate your trust and look forward to serving you again.

October 17, 2025

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It was great as always After the oil change they did an inspection of my car, and thankfully they did. More

by christopherjmromero
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith

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October 13, 2025

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Have had mostly good experiences with the Service Dept, professionally & personally. Considerate & Courteous & kind experts. More

by EMARTIN1950
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jake Scott Robert

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Oct 14, 2025

Lithia Hyundai of Reno responded

Thank you for sharing your great feedback about our Service Department team! We hope to see you at Lithia Hyundai of Reno again down the road. Safe travels!

October 12, 2025

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Lance is very friendly and professional. The dealership was as busy as I’ve ever seen it. Lance kept me informed. More

by BOW325
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Recommend Dealer
Yes
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Oct 13, 2025

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Lithia Hyundai of Reno.

October 12, 2025

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They always treat us like royalty. We had our car serviced. They checked everything.we had just returned from Maine and some of the roads are in dire need of repair. They also got More

by Ramd436812
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Oct 13, 2025

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at Lithia Hyundai of Reno.

October 05, 2025

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Employee Rating

Lance always listens to my concerns. He asks about specific services I may need, that I don't think about. More

by saunders50
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Recommend Dealer
Yes
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Oct 06, 2025

Lithia Hyundai of Reno responded

It's our pleasure to assist you and ensure all your concerns are addressed. Thanks for choosing Lance and our team at Lithia Hyundai of Reno!

October 03, 2025

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Very professional and did a very excellent job I would highly recommend and would definitely come again ! More

by jacklynnzalazarvincent
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Recommend Dealer
Yes
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Oct 03, 2025

Lithia Hyundai of Reno responded

Thank you for the outstanding recommendation of Lithia Hyundai of Reno! We look forward to serving you again in the future. Safe travels!

October 03, 2025

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Its a good service sept. And Lance is awesome! He takes good care of us. More

by connollyforfishing
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Olsen

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Oct 06, 2025

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was an awesome experience. We hope to see you again here at Lithia Hyundai of Reno.

October 02, 2025

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Employee Rating

I work at another dealership in town. I have to say, we would have never been able to provide the quick turnaround time Lithia did! Thank you to all involved and a SPECIAL THANKS TO Lanc More

by Jacque
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2025

Lithia Hyundai of Reno responded

Hi Jacque, Thank you for the review. We are glad your time with us was a smooth experience. We hope to see you again here at Lithia Hyundai of Reno.

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