Lance Smith | Page 11

I work at another dealership in town. I have to say, we would have never been able to provide the quick turnaround time Lithia did! Thank you to all involved and a SPECIAL THANKS TO Lanc I have to say, we would have never been able to provide the quick turnaround time Lithia did! Thank you to all involved and a SPECIAL THANKS TO Lance! You made the process go smoothly and efficiently. More

by Jacque Verified Customer Verified Customer

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Heather did a great job in the service department. She took care of me when I needed a basic service. Also one of the other writers helped me with some warranty work with a fuel actuator. He took care She took care of me when I needed a basic service. Also one of the other writers helped me with some warranty work with a fuel actuator. He took care of it and didn’t pay out of pocket for anything. Got me in pretty much immediately. Always had a good experience with their service department, even when it was really busy. And thus far warranty has covered a lot of things for me without paying out of pocket. More

by aloukas91 Verified Customer Verified Customer

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Got me on time and to good service all well I like him no xxxxxxxxx good person xxxxxxxxx good person More

by Dunisus Verified Customer Verified Customer

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Thanks Lance and your team for everything you do. Great service as always have a GREAT day!!! Great service as always have a GREAT day!!! More

by Larry T Verified Customer Verified Customer

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Always provides great service in a friendly and timely matter wheath scheduled or in an emergency. matter wheath scheduled or in an emergency. More

by RUBICONG Verified Customer Verified Customer

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The people are very friendly and always explain what your car needs. Thank you s car needs. Thank you s More

by NGONZALEZ.NG81 Verified Customer Verified Customer

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Lance kept me informed on my vehicle through the whole process. He also helped with the insurance adjuster when she came out. I am very pleased. process. He also helped with the insurance adjuster when she came out. I am very pleased. More

by JENNYLEEMCMILLAN Verified Customer Verified Customer

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My alignment isn't good unfortunately It veers to the right I'll be calling Monday I'm sure it's something simple right I'll be calling Monday I'm sure it's something simple More

by LASHGIRL Verified Customer Verified Customer

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They refused to honor my warranty. I had the last 3 years of oil records but not the first 2 years from moving etc. The connecting rod Came off and went through the engine block a kno I had the last 3 years of oil records but not the first 2 years from moving etc. The connecting rod Came off and went through the engine block a known issue with the 2018 tuscon that I had. The claimed neglect but I was getting the engine oil changed with in the reccomended milage. Replacing the engine cost more than the car was worth. I had to junk it. Despite only owning the car for 5 years and the car only being 7 years old. No one would work with me on finding a solution. The only reason I went with hyundia when I bought the car instead of a toyato or honda was because of the "superior" warranty, that is actually a scam. I feel this is a predatory bussiness practice. And will never trust a hyundai again. More

by leahtorvinen Verified Customer Verified Customer

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Lithia Hyundai in my experience is dedicated to customer service and satisfaction. From Josh in sales, Tony in finance and Lane Smith in Service. service and satisfaction. From Josh in sales, Tony in finance and Lane Smith in Service. More

by DWNHOMBLUZ Verified Customer Verified Customer

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