Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Lance Smith
Lance Smith at Lithia Hyundai of Reno

Lance Smith

Service Advisor

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

Contact Me
4.6
842 Reviews
4.6

842 Reviews

Write a Review

842 Reviews of Lance Smith

October 18, 2025

Dealership Rating
Employee Rating

Lance is greatgreat great what a dumb question. A waste of my time. Lance is great More

by HVANDERL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 20, 2025

Lithia Hyundai of Reno responded

Thank you for your 5-star review of Lance. Your time is valuable, and we’re grateful you chose to share your experience with us.

October 18, 2025

Dealership Rating
Employee Rating

Service was completed quickly and courteously. I was kept informed of issues that arose and was able to have them all resolved with this one visit. More

by BAILEYBICHON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 20, 2025

Lithia Hyundai of Reno responded

Thank you for your thoughtful review. It’s great to know our team kept you well-informed and was able to resolve all concerns in a single visit. We appreciate your trust and look forward to serving you again.

October 17, 2025

Dealership Rating
Employee Rating

It was great as always After the oil change they did an inspection of my car, and thankfully they did. More

by christopherjmromero
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith

Report | Print

October 13, 2025

Dealership Rating
Employee Rating

Have had mostly good experiences with the Service Dept, professionally & personally. Considerate & Courteous & kind experts. More

by EMARTIN1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Scott Robert

Report | Print
Oct 14, 2025

Lithia Hyundai of Reno responded

Thank you for sharing your great feedback about our Service Department team! We hope to see you at Lithia Hyundai of Reno again down the road. Safe travels!

October 12, 2025

Dealership Rating
Employee Rating

Lance is very friendly and professional. The dealership was as busy as I’ve ever seen it. Lance kept me informed. More

by BOW325
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 13, 2025

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Lithia Hyundai of Reno.

October 12, 2025

Dealership Rating
Employee Rating

They always treat us like royalty. We had our car serviced. They checked everything.we had just returned from Maine and some of the roads are in dire need of repair. They also got More

by Ramd436812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 13, 2025

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at Lithia Hyundai of Reno.

October 05, 2025

Dealership Rating
Employee Rating

Lance always listens to my concerns. He asks about specific services I may need, that I don't think about. More

by saunders50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 06, 2025

Lithia Hyundai of Reno responded

It's our pleasure to assist you and ensure all your concerns are addressed. Thanks for choosing Lance and our team at Lithia Hyundai of Reno!

October 03, 2025

Dealership Rating
Employee Rating

Very professional and did a very excellent job I would highly recommend and would definitely come again ! More

by jacklynnzalazarvincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 03, 2025

Lithia Hyundai of Reno responded

Thank you for the outstanding recommendation of Lithia Hyundai of Reno! We look forward to serving you again in the future. Safe travels!

October 03, 2025

Dealership Rating
Employee Rating

Its a good service sept. And Lance is awesome! He takes good care of us. More

by connollyforfishing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Olsen

Report | Print
Oct 06, 2025

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was an awesome experience. We hope to see you again here at Lithia Hyundai of Reno.

October 02, 2025

Dealership Rating
Employee Rating

I work at another dealership in town. I have to say, we would have never been able to provide the quick turnaround time Lithia did! Thank you to all involved and a SPECIAL THANKS TO Lanc More

by Jacque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 02, 2025

Lithia Hyundai of Reno responded

Hi Jacque, Thank you for the review. We are glad your time with us was a smooth experience. We hope to see you again here at Lithia Hyundai of Reno.

1
2
...
85

Dealership Inventory (337 Vehicles)

new 2025 Hyundai TUCSON Hybrid car, priced at $39,080
2025 Hyundai TUCSON Hybrid
new
Shimmering Silver exterior
Automatic
All-wheel Drive
$39,080
View Details
new 2026 Hyundai Santa Fe car, priced at $49,150
2026 Hyundai Santa Fe
new
Ecotronic Gray exterior
Automatic
All-wheel Drive
$49,150
View Details
new 2026 Hyundai Venue car, priced at $25,355
2026 Hyundai Venue
new
Ultimate Red exterior
Automatic
Front-wheel Drive
$25,355
View Details
new 2026 Hyundai SANTA FE HEV car, priced at $53,265
2026 Hyundai SANTA FE HEV
new
Ecotronic Gray exterior
Automatic
All-wheel Drive
$53,265
View Details
new 2026 Hyundai Santa Fe car, priced at $42,640
2026 Hyundai Santa Fe
new
Ultimate Red exterior
Automatic
All-wheel Drive
$42,640
View Details
new 2026 Hyundai Palisade car, priced at $52,045
2026 Hyundai Palisade
new
Creamy White Pearl exterior
Automatic
All-wheel Drive
$52,045
View Details
View All Inventory