Lance Hopkins | Page 20

5 stars all around! For my first time ever buying from a dealership, I couldn’t have asked for a more friendly and professional group of people! Andi answered all my ques For my first time ever buying from a dealership, I couldn’t have asked for a more friendly and professional group of people! Andi answered all my questions (with a smile on her face) and made my experience super easy for me. Also, a big thanks to Jim Cobb and Wayel for their excellent customer service! I recommend Fuccillo to all my friends and family! More

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Dealing with Andi Smith Dealing with Andi and The entire group at Fucillo has never been easier. Her knowledge of vehicles is nothing short of spectacular. I will be a repeat Dealing with Andi and The entire group at Fucillo has never been easier. Her knowledge of vehicles is nothing short of spectacular. I will be a repeat customer. More

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Awesome staff. Andi smith was wonderful Andi was geat and helpful through whole process.jim was great and always is i have bought many cars here. Great team and service. Awesome jod Andi was geat and helpful through whole process.jim was great and always is i have bought many cars here. Great team and service. Awesome jod More

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Too long of a wait Everyone there is always great. Lance, the service manager is super! Great guy! Pleasant, friendly and seem to generally want to help you but it Everyone there is always great. Lance, the service manager is super! Great guy! Pleasant, friendly and seem to generally want to help you but it always takes forever. They always apologize for the delay but still. I had an 8:00am appointment, first thing so I could get in an out, for an oil change and tire rotation. At 10, I went to the service desk to see what was taking so long and they were just finishing up. 2 hours for a oil change and tire rotation? Really? Also, the service area waiting room was freezing! Had to keep my coat on and zippered! I know it was cold out but still! How about some heat in there for loyal customers! The sales floor was nice and toasty! More

by recon409 Verified Customer Verified Customer

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Long wait very cold waiting room We waited almost 2 hours for a service light and oil change. The waiting room was very cold. Serviceman was very polite and provided great customer e We waited almost 2 hours for a service light and oil change. The waiting room was very cold. Serviceman was very polite and provided great customer experience. More

by sheshe2256 Verified Customer Verified Customer

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Service They have always treated me and my family well throughout the many years in this instance they made good on the oversight of tire rotation and coupon They have always treated me and my family well throughout the many years in this instance they made good on the oversight of tire rotation and coupon confusion More

by rhoefs Verified Customer Verified Customer

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Excellent staff Always taken care of quickly and professionally by friendly staff. Would recommend Fucillo Dodge/Jeep to anyone looking for a new vehicle or service o Always taken care of quickly and professionally by friendly staff. Would recommend Fucillo Dodge/Jeep to anyone looking for a new vehicle or service of their current one. More

by bslocum13 Verified Customer Verified Customer

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Good work all around I trust the people the work and my car fill safe taking my car to you guys good work and friendly staff good I will recommend them I trust the people the work and my car fill safe taking my car to you guys good work and friendly staff good I will recommend them More

by manny8073 Verified Customer Verified Customer

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Fast, friendly, These guys always do me Justice and get me in-and-out whether it's an oil change or just a tire rotation. THANKS AGAIN! These guys always do me Justice and get me in-and-out whether it's an oil change or just a tire rotation. THANKS AGAIN! More

by JROSSI9867 Verified Customer Verified Customer

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6:15PM finally able to pick up car I dropped my Jeep Patriot off on Thursday afternoon for a Friday appointment to have the oil changed and 4 new tires put on. I called around 3:30 on I dropped my Jeep Patriot off on Thursday afternoon for a Friday appointment to have the oil changed and 4 new tires put on. I called around 3:30 on Friday to see if I could pick it up and was told they were finishing up and would call me as soon as they were done. I called again at 4:40 and was told again they were finishing up and I would get a call as soon as it was "wheels down". At 5:50 I got a call that it would be done in 20 or 30 minutes and I could pick it up then and the cashier would be there until 8. I think 10 1/2 hours for routine service it totally unacceptable and caused me great inconvenience. More

by blhartz Verified Customer Verified Customer

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