Lance Hollabaugh

I have been buying my cars from Palmeiro for nearly 20 years. I trust them. years. I trust them. More

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Always a positive experience We always have a positive experience when dealing with Palmiero Toyota, whether it’s to trade cars or have routine maintenance performed. Their custo We always have a positive experience when dealing with Palmiero Toyota, whether it’s to trade cars or have routine maintenance performed. Their customer service is exceptional. More

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Pleasant and informative. The dealership is very friendly and non pushy. They were helpful to explain questions we had. They also sought out and obtained the exact vehicle we w The dealership is very friendly and non pushy. They were helpful to explain questions we had. They also sought out and obtained the exact vehicle we wanted. This is my forth purchase from this dealership and I have always been satisfied. More

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Pleasure to work with Lance is great to work with. He knew what we wanted as our lease was getting close to the end and called us with a vechicle and payment option for the Lance is great to work with. He knew what we wanted as our lease was getting close to the end and called us with a vechicle and payment option for the model we wanted. All we did was go pick out the trim model. Lance as well as the Palmerio team are very integral when dealing with their customers. So far we have had the best experience when dealing with the service department. They accommodate around your schedule on another level. More

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Good experience I chose Palmiero due to price, quality and friendly service of associates. Have also had a good experience in the past with the service department. I chose Palmiero due to price, quality and friendly service of associates. Have also had a good experience in the past with the service department. More

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Satisfied in Hermitage I've dealt with Lance on my 2016 4-runner , I told him what model I wanted and the time frame I was up against , it all came together and the deal was I've dealt with Lance on my 2016 4-runner , I told him what model I wanted and the time frame I was up against , it all came together and the deal was right . More

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The Standard in the industry. The place where you are always welcome. The staff is knowledgeable, courteous and friendly. They are very willing to deal on vehicles. They are very c The place where you are always welcome. The staff is knowledgeable, courteous and friendly. They are very willing to deal on vehicles. They are very community minded. More

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Watch out for the financial person. This is the second new vehicle we have purchased in the last three years and both times the experience was great until we go to the office that provid This is the second new vehicle we have purchased in the last three years and both times the experience was great until we go to the office that provides the finial paperwork. Both times the person starts rattling off on the extended warrantee as if we have already asked for it and it is part of the deal. We had to stop him from proceeding because we did not want it, we didn't want it before we walked in the door. We decided that we wanted to finance thru Toyota since we had used them before and was very satisfied with them. They had a finance rate of 1.9%. Well we left the room with a loan from Bank of America with a finance rate of 3.49% and a $500 off the price. The finance guy said that this was the better deal. We didn't really understand why, but I didn't want to argue with him since I didn't have time to do the math and could not say why his way was not good. Maybe it was the best way to go and if it is I would apologize. What I feel he should have done was run the financing both ways to show us the benefits. Seems to me he had the paperwork filled out with the Bank Of America financing when we came in the room. More

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Above and Beyond! There really was no other choice for me.... I knew I wanted to purchase my next car from Palmiero and they did not disappoint. Lance was great to w There really was no other choice for me.... I knew I wanted to purchase my next car from Palmiero and they did not disappoint. Lance was great to work with... and really went out of his way to help me out. My car was totaled from a deer accident about 5 days before I was leaving to go out of town for 11 days. (My insurance rental car would also be expired when I returned.) I called the dealership and explained the situation. He assured me there would be no problems, he would make sure I had transportation when I returned until I picked a vehicle out to purchase. When I was away I e-mailed Lance what I was looking for and we narrowed down several options.... the cars were ready for me to look at when I returned. Lance was good for his word and worked with me until I picked out the 2019 Camry I am happily driving today. Thanks for everything! More

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Alwlays professional service After buying a new Toyota in 2014, Going back to Palmiero for a TEacoma was a no brainer. Lance Holabaugh is so easy to deal with and has the answers After buying a new Toyota in 2014, Going back to Palmiero for a TEacoma was a no brainer. Lance Holabaugh is so easy to deal with and has the answers or gets the answers to make the buying process very easy. ALL experiences with the service department have been spot on. More

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