Lance Gentry | Page 4

Holm Automotive Center Inc responded

Thank you, LaDona L Selock, for the 5-star review! We are so pleased to hear that **Lance Gentry** took such great care of you. It is wonderful to know that he was attentive to your concerns and made sure you had a positive experience during your service visit. We will be sure to share your kind words with him! We appreciate your business and look forward to seeing you again. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, wildcatforlife, for the 5-star review! We are thrilled to hear that you had a "first-class experience" with us! Providing great service and making sure all of your questions are answered is exactly what we strive for. We will be sure to share your kind words with **Lance Gentry** and the rest of the team. We appreciate your business and look forward to seeing you again! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, dwightandles, for the wonderful 5-star review! We are so pleased to hear that you had a great experience and that our team took excellent care of both you and your vehicle. It is the best compliment possible to hear that you feel you made a great choice by buying from Holm Automotive. We appreciate your trust and look forward to serving you again in the future! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, gmitchell, for the 5-star rating! We appreciate your understanding regarding the logistics of sourcing parts. You are absolutely right—modern vehicles and their computer systems can definitely add layers of complexity to a repair, especially when waiting on specific components from out of state. We are glad we were able to navigate those complications and get everything sorted out for you. Thank you for choosing us for your vehicle needs! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, blrichardson0797, for the great 5-star review! We truly appreciate you making the 45-minute drive to continue servicing your vehicle with us. It means a lot that you’ve stayed with the dealership where you purchased your car! We are glad we could get your oil change and service completed promptly, and we're happy you were able to take advantage of the free oil change. We will be sure to share your kind words with Lance Gentry and the rest of the team. We look forward to seeing you again! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, lylewhight, for the fantastic 5-star review! We are thrilled to hear that you experienced superior service and are very pleased with our service department. Our goal is always to provide high-quality care for both our customers and their vehicles, so your "superior" rating means a lot to us. We will be sure to share your kind words with Lance Gentry and the rest of the team. Thank you for choosing us! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you so much, gutterworks28778, for this incredible 5-star review! We know how stressful it is to have vehicle trouble far from home, especially during a hunting trip. We are so glad Lance Gentry and our service team were able to step up, get your truck out of "limp mode," and get you back on the road so quickly. Hearing that we provided a level of service that surpassed what you experience back home is the highest compliment we could receive. Thank you for trusting us with your truck, and we’re glad we could help save your trip! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, kbfeed, for the excellent 5-star review! We are so glad to hear you had such an efficient visit. Getting you in early and having your oil change and tire rotation completed in just 45 minutes is exactly the kind of service we strive for. We will be sure to share your kind words with Lance Gentry and the rest of the team. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, nslattery, for your wonderful feedback! We are so glad to hear that you have been doing business with Holm for years. We deeply value your long-term loyalty and trust. It is fantastic to know that you find all of our employees very friendly and that you consider our Service Department top-notch. Providing exceptional service and creating a welcoming atmosphere are central to our values. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, dstormer12, for the excellent 5-star review! We are thrilled to hear that we provided great service and that our team was very courteous and willing to work with you on getting the warranty repair covered. Our goal is to make the process as seamless as possible, reflecting our commitment to Customer Care and Concern for Others. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.