Lance Gentry | Page 10

Holm Automotive Center Inc responded

What a relief it must have been to get back on the road so quickly, especially while on vacation! We're incredibly happy to hear that when your GMC Acadia's engine light came on near Abilene, you chose Holm Chevrolet and received outstanding service. It's fantastic that our team was able to diagnose the issue and get the purge pump replaced, and that we could get the part covered for you. Lance Gentry truly exemplifies our commitment to customer care and concern for others by being so friendly and helpful, and by making sure you were back on the road in just over an hour. We also appreciate you noticing how spotless our waiting room and showroom were – we strive for excellence in every detail. Thank you for trusting us with your vehicle, and we're especially glad we could make it easier for your wife with the car placement. Your feedback truly highlights what we aim for! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

It's absolutely wonderful to hear that you always feel welcome and that our team is friendly, informative, and remembers who you are! We strive to make every customer feel valued, and your comments truly highlight our commitment to customer care and building meaningful relationships based on trust. Being called the "best car dealer you have ever been to" is high praise, and we're incredibly grateful for it! We appreciate your kind words about Jamie, Gary, Chuck, Lora, and Lance. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're delighted to hear that the recall on your 2014 Chevy Traverse was handled quickly and efficiently, and that your driver airbag was changed out in about an hour! It's also wonderful to know that your previous purchase of a 2014 Buick Enclave from Holm was a great experience. Providing efficient service and a positive experience, both in sales and service, is central to our commitment to customer care. Thank you for your continued trust in us, and for highlighting Jamie, Gary, Chuck, Lora, and Lance! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

It's wonderful to hear that you consistently feel treated like family and that we ensure all your needs are met! That is precisely our goal. Our team, including Michelle, Jamie, and Lance, is dedicated to providing exceptional Customer Care and building lasting relationships. Thank you for your kind words! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're so glad to hear you consistently have good results when you visit us! It's our aim to have a team that is knowledgeable, friendly, and professional in every interaction. This reflects our commitment to Professional Growth and delivering excellent Customer Care. Thank you for your positive feedback! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for the high recommendation! We appreciate you choosing Holm Automotive for your needs. Our team, including Jamie, Gary, Chuck, Lora, and Lance, strives for excellence in all we do, embodying our commitment to Excel. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

It's wonderful to hear you consistently receive the best service from Chuck and the rest of our team, including Jamie and Lance! We truly value your continued trust in Holm Automotive. Providing exemplary service is at the heart of our Customer Care commitment. Thank you for your kind words! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

That's fantastic to hear! We're thrilled we could get your oil change and tire rotation done quickly for you. Our team, including Jamie and Lance, is committed to being industrious and providing efficient service to get you back on the road as soon as possible. Thank you for your kind feedback! Sincerely, The Holm Automotive Team of Abilene