Finished my work very soon I’m very with them,they make
me wait only 1.5 hours.Thank you
me wait only 1.5 hours.Thank you
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by Dalrai20
Service Price Transparency
Dec 23, 2025 -
BMW of Shrewsbury responded
Reviews like this one make our day! Thanks from the BMW of Shrewsbury team.
Always easy to deal with.
The used car manager Kenny and the general manager Brad are amazing. The service department is head and shoulders above all the rest.
The used car manager Kenny and the general manager Brad are amazing. The service department is head and shoulders above all the rest.
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by Rmurphy6184
Dec 22, 2025 -
BMW of Shrewsbury responded
We love hearing about your experience with our team! We’ll be sure to pass on your kind words to Kenny, Brad, and everyone in our service department. Thank you for choosing BMW of Shrewsbury, and we hope to work with you again!
Lance is a great advisor, I call him, even when i don’t
have a service appointment scheduled and he gives good advice on how to handle any situation I may encounter.
have a service appointment scheduled and he gives good advice on how to handle any situation I may encounter.
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by ronnaadavis
Service Price Transparency
Dec 22, 2025 -
BMW of Shrewsbury responded
Thank you for sharing your experience with Lance! We will pass on your kudos to him and the BMW of Shrewsbury team.
Great service from Lance and the team at BMW of
Shrewsbury! They were fast, thorough and reasonable. Will definitely be back again.
Shrewsbury! They were fast, thorough and reasonable. Will definitely be back again.
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by mmcclurg1
Service Price Transparency
Dec 22, 2025 -
BMW of Shrewsbury responded
We’re glad to hear Lance and the team provided fast and thorough service! We look forward to welcoming you back to BMW of Shrewsbury in the future!
Pretty good this place.
They have the patience to review and explain your options to you
They have the patience to review and explain your options to you
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by AJ
Service Price Transparency
Dec 11, 2025 -
BMW of Shrewsbury responded
Thanks for choosing BMW of Shrewsbury, AJ! We're glad you always feel accommodated by our team.
Professional and honest work.
If I buy car again,definitely this is the place I will.
If I buy car again,definitely this is the place I will.
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by Hamiyet Arslanbas
Service Price Transparency
Dec 11, 2025 -
BMW of Shrewsbury responded
We’re proud to have your support, Hamiyet! Thank you for choosing BMW of Shrewsbury above the rest!
Everything done on time excellent waiting area Quote was
given for additional repairs prompt service
given for additional repairs prompt service
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by Ratneshchopra
Service Price Transparency
Dec 10, 2025 -
BMW of Shrewsbury responded
Thank you for leaving BMW of Shrewsbury a five-star review! We are happy to hear that everything was done to your satisfaction.
Lance in service department provided the best service
I’ve ever experienced at a dealership. He was extremely well informed, articulate, helpful and always available.
I’ve ever experienced at a dealership. He was extremely well informed, articulate, helpful and always available.
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by shelliloi326
Service Price Transparency
Dec 01, 2025 -
BMW of Shrewsbury responded
Thank you for sharing your glowing review of Lance! We’ll pass along your praises, and we hope to welcome you back to BMW of Shrewsbury next time.
Excellent staff!
Always very knowledgeable and helpful. You won’t feel like just another number there!
Always very knowledgeable and helpful. You won’t feel like just another number there!
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by michaelmongeon
Service Price Transparency
Dec 01, 2025 -
BMW of Shrewsbury responded
Michael, this feedback made our day! Thank you from all of us at BMW of Shrewsbury!
Poor communication for cost of recommended work.
.tire balance and alignment. Surprised at the cost.
.tire balance and alignment. Surprised at the cost.
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by S
Service Price Transparency
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