Lance Gendron

Everyone at BMW of Shrewsbury is super friendly and always willing to help. My service advisor is Lance and he's the best. Would recommend this dealer to anyone always willing to help. My service advisor is Lance and he's the best. Would recommend this dealer to anyone More

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Had a problem with a recently purchased X3 from an out of state dealer. Received a nice welcome at BMW Shrewsbury who diagnosed the problem, contacted the original dealer and replaced a broken part. Th of state dealer. Received a nice welcome at BMW Shrewsbury who diagnosed the problem, contacted the original dealer and replaced a broken part. The service and support was excellent. More

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My appt was on time. No waiting to get checked in. I was told a couple of hrs and that is exactly what it was. The dealership is comfortable to wait in. No waiting to get checked in. I was told a couple of hrs and that is exactly what it was. The dealership is comfortable to wait in. More

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Brought my vehicle in for an annual oil change. I was informed in detail of recommended repairs and services that would be needed. Was able to schedule an appointment promptly for repairs. Lance Ge I was informed in detail of recommended repairs and services that would be needed. Was able to schedule an appointment promptly for repairs. Lance Gendron made the whole process easy and stress free. More

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Lance in Service was incredibly helpful, professional and efficient. Great experience with him and the team. efficient. Great experience with him and the team. More

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Always a great experience to deal with Lance at BMW Shrewsbury. Very efficient and helpful. I highly recommend this dealership. Shrewsbury. Very efficient and helpful. I highly recommend this dealership. More

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Honest, experienced service crew. Lance is THE BEST. Intelligent, straightforward and loves cars. Easily my favorite dealership in this region. Lance is THE BEST. Intelligent, straightforward and loves cars. Easily my favorite dealership in this region. More

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The dealership always make me feel that they are there just for me and truly want to please me. Lance Gendron has been especially helpful. just for me and truly want to please me. Lance Gendron has been especially helpful. More

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Excellent experience with Lance in the service department . He took the rime to answer all of my questions. . He took the rime to answer all of my questions. More

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On time. Near showroon with work space. Professional experience all around even though I did not buy car there Near showroon with work space. Professional experience all around even though I did not buy car there More

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