Lance Gendron

Great Customer Service tailored to the customer . Everything on time and we got a free car wash. Everything on time and we got a free car wash. More

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Great service as always! With Lance as advisor everything looks easy !thank you Bmw team With Lance as advisor everything looks easy !thank you Bmw team More

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Lance was a knowledgeable and experienced service manager. Took care of all my vehicles needs at the time manager. Took care of all my vehicles needs at the time More

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As always, prompt and efficient work and always done right. Everyone has a smile and they always listen carefully so what my problem is. Will always do businesses at BMW of Shrewsbury right. Everyone has a smile and they always listen carefully so what my problem is. Will always do businesses at BMW of Shrewsbury More

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Yvonne helped us buy our X5 two years ago. She was extremely helpful and made the buying experience fun and easy. Over the last two years she has always been available to help with all our con She was extremely helpful and made the buying experience fun and easy. Over the last two years she has always been available to help with all our concerns and what ions. The service team also provides consistent and professional service. More

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Always get excellent service from the BMW team. Great selection of drinks and snacks for the waiting room. Very well maintained and clean and feel very comfortable waiting for my BMW. Loving it. Great selection of drinks and snacks for the waiting room. Very well maintained and clean and feel very comfortable waiting for my BMW. Loving it. More

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Appointment made online which was easy. Left X5 for an exterior detail fore the day. Picked up at end of day and X5 looks new. Left X5 for an exterior detail fore the day. Picked up at end of day and X5 looks new. More

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McGovern is the BEST dealership around from sales to service to autobody I bought my first brand new car here in 2024 and now I will buy every car here for me and my family moving forward! Friendly know service to autobody I bought my first brand new car here in 2024 and now I will buy every car here for me and my family moving forward! Friendly knowledgeable was superior service I highly recommend More

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Lance was informative, professional with great communication skills and provided some assistance alleviating some cost. Im Very greatful. communication skills and provided some assistance alleviating some cost. Im Very greatful. More

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BMW of Shrewsbury, MA is very professional and upscale. I just came in for a free oil change. There's free coffee and fast wifi while waiting. When you buy a car there, you get oil change and service for 3 I just came in for a free oil change. There's free coffee and fast wifi while waiting. When you buy a car there, you get oil change and service for 36,000 mi or 3 years. There was no attempt to sell me any additional filters or products, just honest service letting me know that everything looked great with my car. I'm told they can service most any make vehicles, and I recommend them if professional service is more important than the maybe cheaper neighborhood garage. More

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