Lance Gendron

My appt was on time. No waiting to get checked in. I was told a couple of hrs and that is exactly what it was. The dealership is comfortable to wait in. No waiting to get checked in. I was told a couple of hrs and that is exactly what it was. The dealership is comfortable to wait in. More

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Brought my vehicle in for an annual oil change. I was informed in detail of recommended repairs and services that would be needed. Was able to schedule an appointment promptly for repairs. Lance Ge I was informed in detail of recommended repairs and services that would be needed. Was able to schedule an appointment promptly for repairs. Lance Gendron made the whole process easy and stress free. More

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Lance in Service was incredibly helpful, professional and efficient. Great experience with him and the team. efficient. Great experience with him and the team. More

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Always a great experience to deal with Lance at BMW Shrewsbury. Very efficient and helpful. I highly recommend this dealership. Shrewsbury. Very efficient and helpful. I highly recommend this dealership. More

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Honest, experienced service crew. Lance is THE BEST. Intelligent, straightforward and loves cars. Easily my favorite dealership in this region. Lance is THE BEST. Intelligent, straightforward and loves cars. Easily my favorite dealership in this region. More

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The dealership always make me feel that they are there just for me and truly want to please me. Lance Gendron has been especially helpful. just for me and truly want to please me. Lance Gendron has been especially helpful. More

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Excellent experience with Lance in the service department . He took the rime to answer all of my questions. . He took the rime to answer all of my questions. More

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On time. Near showroon with work space. Professional experience all around even though I did not buy car there Near showroon with work space. Professional experience all around even though I did not buy car there More

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Excellent service and communication throughout the process. The service technician kept me well informed and was extremely courteous. process. The service technician kept me well informed and was extremely courteous. More

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The Service at BMW in Shrewsbury is second to none! Theo was my service representative and he was professional, fast with my car, and extremely pleasant. Theo was my service representative and he was professional, fast with my car, and extremely pleasant. More

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