Lance Dailey | Page 80
Senior Sales and Leasing Consultant
Muller's Woodfield Acura
1149 W Golf Rd
Hoffman Estates, IL 60169
Professional Bio: One of the reasons I started at Muller’s in November 2016 was to sell something that people actually needed and could get excited about . . . because whether brand new or just new to you, there really is nothing like that feeling of getting into your new car! I want to make the process an outstanding and enjoyable experience. My hope is that you truly enjoy working together to find the right vehicle to drive home – perhaps even having a little fun along the way! "Clients for life" is my goal, and that's only achieved through a world-class customer experience. I look forward to providing that to you throughout your purchase process with me here at Muller's Woodfield Acura. Hope to speak with you soon! Personal Bio: My wife and I have two beautiful, amazing daughters and we live just a short drive from the dealership. Because we're part of this community, it means a great deal to me to assist our "neighbors", as well as welcome those from farther away.
Read moreDealership Experience
10 yrs, 1 mo
Industry Experience
10 yrs, 1 mo
Specialties & Trainings
Platinum Membership - Acura Council of Sales Excellence
Top Performer - Acura Client Satisfaction (1 of only 6 associates in the US)
Acura Council of Sales Excellence (COSE) Certified
BA, Communications - Southern Illinois University at Carbondale
Six Sigma Green Belt Trained
ITIL v3 Foundations Certified
BAPL Certified
Project Management Professional v4 (PMP) Trained
862 Reviews
Write a Review862 Reviews of Lance Dailey
December 27, 2018
Amazing experience!! Thank you Lance!! Lance was absolutely amazing from the moment we walked in. I have never owned an Acura and was only “shopping around”. Lance answere Thank you Lance!! Lance was absolutely amazing from the moment we walked in. I have never owned an Acura and was only “shopping around”. Lance answered all my questions and was NEVER pushy! He followed up and followed through with everything. This was not just a great car buying experience, this was a great client experience. He treated us how he would like to be treated. I love my new TLX, and will definitely recommend Lance to my friends! More
Other Employees Tagged: Patrick Douglas
December 26, 2018
Excellent to work with, outstanding service I purchased 2019 Accura MDX Sports Hybrid last week from Muller's Woodfield Acura. I was looking for my favorite color for this model in the internet I purchased 2019 Accura MDX Sports Hybrid last week from Muller's Woodfield Acura. I was looking for my favorite color for this model in the internet and Muller's Woodfield Acura was the only dealer who had this color. That leads me to contact them. Interestingly their pricing was very competitive and there were no hidden charges, Lance Dailey was very helpful from start to end. Since I live in a different state and 300 miles away from the dealership, he made sure that all questions I had was answered beforehand, especially the questions related to sales tax and registration. While visiting the dealership, due to the bad weather and driving conditions we were late by 45 minutes. Still Lance Dailey was very patient even though he had another appointment during that time. Has was amazingly handling both the appointments at the same time without affecting each other!. He very well explained all the features in the car and answered all my questions. Myles Bauer was also very helpful explaining all the numbers and answering registration and Tax related questions. Overall it was an amazing experience with Muller's Woodfield Acura. I would definitely buy them again and will also tell my friends to buy from them. More
Other Employees Tagged: Myles Bauer
December 18, 2018
New RDX Great experience. Least time I've ever spent at a dealership. Lance was very knowledgeable and professional. He took time to go over the vehicle and Great experience. Least time I've ever spent at a dealership. Lance was very knowledgeable and professional. He took time to go over the vehicle and answer any questions we had. Overall a great experience. More
December 17, 2018
Paitent, Professional and Fast Service from Lance I walked in the shop just 30 minutes before closing. Lance took time to understand my requests well and recommended the cars and introduces leasing pr I walked in the shop just 30 minutes before closing. Lance took time to understand my requests well and recommended the cars and introduces leasing process in detailed. It takes me over 4 weeks to make the final decision and Lance was very patient and professional to prepare several optional quotes to compare by SMS. Fortunately, it only took a few hours to drive my car home when I came in the second time. I really appreciate Lance's professional and fast service and assistance. I will recommend all of you to go with him if you are intended to buy an Acura. More
Other Employees Tagged: Myles Bauer
December 11, 2018
Lance was amazing sales person i’ve never met!! I was lucky to met this awesome sales person. He is Friendly, proffesional knowledge about the vehicle. I would highly recommand this gentleman who i I was lucky to met this awesome sales person. He is Friendly, proffesional knowledge about the vehicle. I would highly recommand this gentleman who is seeking for some acura vehicle. More
Other Employees Tagged: Myles Bauer
December 06, 2018
Only way is the Lance way Buying a vehicle is never easy. Until of course you meet Lance. He was and is by far the most hard working, dedicated and sympathetic man we have met. Buying a vehicle is never easy. Until of course you meet Lance. He was and is by far the most hard working, dedicated and sympathetic man we have met. We were very happy to work with him throughout the whole process! Thank you very much for a great stressfree experience! More
Other Employees Tagged: George
December 04, 2018
Sebastian was amazing!!! I have never had such an amazing sale person ever!! He is one of a kind and made the whole process so easy and pleasurable. You usually stress out wit I have never had such an amazing sale person ever!! He is one of a kind and made the whole process so easy and pleasurable. You usually stress out with buying a new can but with him ZERO stress. This was just a great experience and it’s all do to him! Thank you!!!! More
Other Employees Tagged: Myles Bauer, Sebastian Wrobel, everyone was just so nice and polite!!
December 04, 2018
The Right Deal Xcellent. Had excellent service purchasing from Muller a few year ago when we purchased a new TL. When ready to trade in my old SUV for a new one, I researched Had excellent service purchasing from Muller a few year ago when we purchased a new TL. When ready to trade in my old SUV for a new one, I researched a lot of different vehicles. Ultimately settled in the RDX. Lance, sales rep, was not only low pressure, but took a lot of time to thoroughly address all our questions. We were very impressed by his professionalism. We bought the RDX over My second choice who offered us an overall better deal. More
Other Employees Tagged: Myles Bauer
December 02, 2018
Professional and Friendly Lance was Friendly throughout the sales process. He always took the time to answer any questions I had. He is Extremely knowledgeable in all of the Ac Lance was Friendly throughout the sales process. He always took the time to answer any questions I had. He is Extremely knowledgeable in all of the Acura models and helped me decide between the new ILX 2019 model and the 2018 Model. After the sale Lance took the time to set up my new ILX going through all the settings and syncing my cell phone. He introduced me to the service managers and explained the maintenance procedures. I love my Amazing New ILX and the personal attention that lance gives either through Email or Phone, he is always there to answer any Questions. I am very satisfied with everyone I had the pleasure of dealing with at Muller’s Woodfield Acura! More
Other Employees Tagged: Myles Bauer
December 01, 2018
Lance was the ultimate professional throughout the sales process. He always took the time to answer any questions I had. He is extremely knowledgeable in all of the Acura models and help throughout the sales process. He always took the time to answer any questions I had. He is extremely knowledgeable in all of the Acura models and helped me decide between the new RDX model and an MDX. After the sale Lance took the time to set up my new MDX going through all the settings and syncing my cell phone. He introduced me to the service managers and explained the maintenance procedures. I am very satisfied with everyone I had the pleasure of dealing with at Miller’s Woodfield Acura! More
Other Employees Tagged: Danielle Smith

