Lance Dailey | Page 79

Best Car Putchase Ever! Felt comfortable with Lance Dailey from the start. Very informative of the vehicle I was inquiring about. So respectful of my needs and my questions Felt comfortable with Lance Dailey from the start. Very informative of the vehicle I was inquiring about. So respectful of my needs and my questions. Lance showed us every detail of the car and answered all my questions completely, he even offered to take me for a test drive! Again, very informative with full teachings of what this car had to offer. Time to purchase. We were listened to and every detail answered. We got a good deal, more than fair. Picking up the car was great too! Lance sat in the car with me and went over every detail the car had to offer. Lance seemed as excited as I was. He has followed up with me and is willing to meet with me to answer any questions that have come up. Thank you! More

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Fantastic Experience from Start to End Lance did a fabulous job keeping me informed of my options and providing updates! He thoroughly helped with advice and valuable information to help me Lance did a fabulous job keeping me informed of my options and providing updates! He thoroughly helped with advice and valuable information to help me make the big decision! I highly recommend using Lance's services on your visit. More

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Excellent Experience! I recently purchased a 2019 Acura MDX, which represents our family’s ninth Acura, and second MDX from Muller Acura within twelve months. Needless to s I recently purchased a 2019 Acura MDX, which represents our family’s ninth Acura, and second MDX from Muller Acura within twelve months. Needless to say, we’ve had an excellent experience with the brand. For this vehicle purchase, we worked with Lance Dailey. Lance’s demeanor and professionalism were nothing short of first-rate. It was an absolute pleasure working with him and his team, and they made the process transparent and streamlined. We will be back! More

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A very pleasant experience. Everyone I dealt with during my car buying experience at this dealership was very friendly and helpful. I especially commend Lance Dailey for being v Everyone I dealt with during my car buying experience at this dealership was very friendly and helpful. I especially commend Lance Dailey for being very courteous and informative. He made this tedious process quite palatable. More

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Amazing! The man that attended us was very friendly and helpful. I would definitely recommend this dealer to all my friends and family members. Such an amazing The man that attended us was very friendly and helpful. I would definitely recommend this dealer to all my friends and family members. Such an amazing experience! More

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Sales professional provides for smooth buying experience Lance Dailey did everything he could to make my buying experience a good one. He provided me with what i asked for in a timely and straighforward man Lance Dailey did everything he could to make my buying experience a good one. He provided me with what i asked for in a timely and straighforward manner. He took the time to answer any and all of my questions pre and post sale. He is knowledgeable about the product he sells. He makes himself available and has the patience and willingness to meet your expectations. In summary he provides the data that was requested within the timeframe it was requested, he follows up, and he will make sure your questions or concerns are addressed. I would recommend him to anyone interested in purchasing a vehicle. Tom G. (Proud 2019 RDX Lessee) More

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New parents to new car owners! From the moment that we stepped into the Woodfield Acura dealership, Lance made our experience one to remember. My husband and I are new parents in ne From the moment that we stepped into the Woodfield Acura dealership, Lance made our experience one to remember. My husband and I are new parents in need of a new car for our family and lance was so patient and understanding of what we needed. We were able to test drive the model that we were interested in while Lance informed us of all the features it comes with as well as demonstrating some of those features! Lance searched high and low for the exact car we were looking for and he found it very quickly! Our experience was amazingly easy thanks to Lance! More

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Top Shelf Service at Acura in Hoffman Estates I recently leased a new 2019 MDX from Acura in Hoffman Estates. My client associate was Lance Dailey, and he provided an exceptional experience from s I recently leased a new 2019 MDX from Acura in Hoffman Estates. My client associate was Lance Dailey, and he provided an exceptional experience from start to finish. His knowledge of the Acura product exceeded my expectations and he was able to answer all of my technical questions about the vehicle. Moreover, he was very substantive regarding explaining all of the features and benefits. From the time that I initially looked at the vehicle to the time that I drove it off the lot to my follow-up visit about a month after I took delivery, I frequently received text messages, emails and phone calls to insure that all of my various needs were being met. I highly recommend Lance for anyone contemplating a new or used car purchase or lease. In fact, I have already recommended him to a co-worker who is seriously considering leasing an Acura in August. Thanks Lance for a truly wonderful new car experience which can sometimes not be so wonderful. More

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The Nervous Buyer and the Patient Sales crew It had been 11 years and it was time to think about getting a new car. What to buy, what to buy? I researched for weeks, created a pros and cons list It had been 11 years and it was time to think about getting a new car. What to buy, what to buy? I researched for weeks, created a pros and cons list, visited dealerships (more than once), and test drove multiple cars. For 11 years, I was driving an AWD SUV and now considering going into a sedan. Front-wheel no less. Let's wait for the snow to test it out, but ironically the snow never came. Once I had decided to go with an Acura, Lance and his team were very patient with me when I came in three times to test-drive multiple times and answer any questions that I had. Chris and Myles explained the leasing program which I would have never considered since I'm a person that keeps her car for more than 5 years. I'm happy with my TLX decision, and in true poetic fashion, the snow came the day I bought the car and the front-wheel drive is handling the weather as safely as I had hoped. More

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Wonderful Experience I purchased a car about once every two years. This was probably the best experience I have ever had. Lance was strait forward and honest. Listened to I purchased a car about once every two years. This was probably the best experience I have ever had. Lance was strait forward and honest. Listened to everything I had to say and delivered on his promises. More

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