Lance Dailey
Senior Sales and Leasing Consultant
Muller's Woodfield Acura
1149 W Golf Rd
Hoffman Estates, IL 60169
Professional Bio: One of the reasons I started at Muller’s in November 2016 was to sell something that people actually needed and could get excited about . . . because whether brand new or just new to you, there really is nothing like that feeling of getting into your new car! I want to make the process an outstanding and enjoyable experience. My hope is that you truly enjoy working together to find the right vehicle to drive home – perhaps even having a little fun along the way! "Clients for life" is my goal, and that's only achieved through a world-class customer experience. I look forward to providing that to you throughout your purchase process with me here at Muller's Woodfield Acura. Hope to speak with you soon! Personal Bio: My wife and I have two beautiful, amazing daughters and we live just a short drive from the dealership. Because we're part of this community, it means a great deal to me to assist our "neighbors", as well as welcome those from farther away.
Read moreDealership Experience
8 yrs, 2 mos
Industry Experience
8 yrs, 2 mos
Specialties & Trainings
Top Performer - Acura Client Satisfaction (1 of only 6 associates in the US)
Gold Membership - Acura Council of Sales Excellence
Acura Council of Sales Excellence (COSE) Certified
BA, Communications - Southern Illinois University at Carbondale
Six Sigma Green Belt Trained
ITIL v3 Foundations Certified
BAPL Certified
Project Management Professional v4 (PMP) Trained
View more specialties & trainings674 Reviews
Write a Review674 Reviews of Lance Dailey
December 21, 2024
Easy process, great value, and flexibility. The car's performance and comfort exceeded expectations. Highly recommended! The car's performance and comfort exceeded expectations. Highly recommended! More
Other Employees Tagged: Nick Gianacakos, Myles Bauer
December 21, 2024
Outstanding service and easy to work with. Straight forward and friendly. I highly recommend Lance and his expertise to everyone. It was a true pleasure working with Lance! Thank you! Straight forward and friendly. I highly recommend Lance and his expertise to everyone. It was a true pleasure working with Lance! Thank you! More
December 14, 2024
Thank you Muller Acura for your kindness during my sudden change in life circumstance. I appreciate your help with my trade-in of my 2015 RDX for my gorgeous 2022 RDX! I’m already in love and your kind staff change in life circumstance. I appreciate your help with my trade-in of my 2015 RDX for my gorgeous 2022 RDX! I’m already in love and your kind staff gave me peace in making this awesome upgrade! Not looking back, thank you, Lance, Myles, Brian, and everyone else at Muller ACURA - Keep lifting those holiday spirits! More
Other Employees Tagged: Myles Bauer , Brian
December 09, 2024
This is the 2nd car I bought from Lance. I bought one in 2020 and I promised him I’ll see him for my next car. I saw he works hard to make sure we are comfortable. Lance also went abo I bought one in 2020 and I promised him I’ll see him for my next car. I saw he works hard to make sure we are comfortable. Lance also went above and beyond to address all my questions and concerns. His patience and professionalism made it clear that customer satisfaction is his top priority. People don’t even waste your time going else where Lance is the real deal. True gentleman He is a good person to deal with. I have bought many cars in my life. Don’t go no where he is totally worth your business. I recently purchased a 2025 Acura MDX from Lance at Mullers Acura and I couldn't be happier with my experience! From the moment I walked in, the staff were incredibly welcoming and attentive. Lance was knowledgeable and took the time to understand my needs, helping me find the perfect car that fit my budget and lifestyle. The entire sales process was smooth and transparent. I appreciated how Lance answered all my questions without any pressure to make a quick decision. The dealership has a fantastic selection of vehicles, and I felt confident in my choice. The quality of the Acura MDX advance Aspec has exceeded my expectations. It drives beautifully, and I love all the features it offers. Additionally, the after-sales support has been excellent. They followed up with me to ensure I was satisfied with my purchase, which shows their commitment to customer satisfaction. I highly recommend mullers Acura and if you are lucky enough to work with Lance to anyone looking for a new car. They made the entire experience enjoyable and stress-free! Thank you, Lance for my wonderful new car! More
Other Employees Tagged: Matt Lacey
December 09, 2024
Working with Lance from Muller Acura been a great experience since we first met him at the beginning of the year while searching for a new car. Last week, we finally purchased an Acura MDX, and Lance experience since we first met him at the beginning of the year while searching for a new car. Last week, we finally purchased an Acura MDX, and Lance’s exceptional patience and detailed explanations of the car’s features truly stood out. His outstanding customer service made the entire process seamless, and we would definitely recommend him to our friends and family. More
November 22, 2024
This car buying experience couldn't have been easier. We were blown away by Lance's professionalism, and knowledge about each car while showing and test driving. We love our new vehicle and cannot thank We were blown away by Lance's professionalism, and knowledge about each car while showing and test driving. We love our new vehicle and cannot thank Lance enough for what a pleasant experience he fostered. More
November 21, 2024
The reason I buy Acuras is because I love my MDXs and I will only get them from Mullers. Why? Because the whole experience is top shelf. Sales, service, and financing. It is the way I like to do business. will only get them from Mullers. Why? Because the whole experience is top shelf. Sales, service, and financing. It is the way I like to do business. Attention to detail. Just today I made an appointment with Lance Dailey to dial in my settings on my new2025 Aspec Advance. Lance had me pull into a service stall. He completely set me up and I was on my way in 30 min. Enough said? MDX number 5 on the road from Mullers. Easy and Simple. Way to go Mullers! More
Other Employees Tagged: Myles Bauer, Jeff Jett, Ken Kasuk
November 20, 2024
I recently had the pleasure of working with Lance to purchase my new car, and I can't speak highly enough of the experience! From the moment I walked into the dealership, Lance was friendly, professiona purchase my new car, and I can't speak highly enough of the experience! From the moment I walked into the dealership, Lance was friendly, professional, and genuinely committed to helping me find the perfect vehicle. He listened carefully to my needs and preferences, providing valuable insights without any pressure. Lance was incredibly knowledgeable about the different models and features, which made the decision-making process much easier for me. He took the time to answer all my questions and even offered a few recommendations that turned out to be exactly what I was looking for! What truly stood out was Lance's dedication to customer satisfaction. He went above and beyond to ensure that all the paperwork was handled smoothly and that I understood every step of the process. I felt respected and valued throughout the entire experience. I’m thrilled with my new car and grateful to Lance for making the buying process enjoyable and stress-free. If you're in the market for a car, I highly recommend reaching out to Lance. You won't be disappointed! Thank you, Lance, for your amazing service! More
Other Employees Tagged: Myles Bauer, Chris Anderson