Went to have the A/C in my 2015 CRV checked out.
Was given a nearly $6,000 quote to fix it that involved basically replacing every major component of the A/C system. The following day took the vehic
Was given a nearly $6,000 quote to fix it that involved basically replacing every major component of the A/C system. The following day took the vehicle to Christian Brothers Automotive in Cumming who replaced 1 of the parts and did all work for just over $1,000. A/C now works great. I feel like Lou Sohb tried to gouge me and I don't recommend using them. Cost me a $180 diagnostic fee to learn this lesson but I found a local service center with reasonable prices.
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by Patrick M
Very knowledgeable service personnel.
Waiting room was clean and comfortable. Refreshments were nice. Will definitely be back .
Waiting room was clean and comfortable. Refreshments were nice. Will definitely be back .
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by jackiejohnson1027
Verified Customer
Verified Customer
Service Price Transparency
Apr 11, 2025 -
Lou Sobh Honda responded
Thank you for the great feedback! We’re glad you had a comfortable visit and enjoyed the amenities. Looking forward to seeing you again at Lou Sobh Honda!
I'm relocating to the area.
My service rep, Laith Younis, was amazing! He is a people person who never met a stranger, so friendly and eager to assist. The service manager, Hara
My service rep, Laith Younis, was amazing! He is a people person who never met a stranger, so friendly and eager to assist. The service manager, Harald Haagen, is a true professional who puts customer goodwill above profit. Laith and Harald both went out of their way to welcome me. I look forward to a long and mutually beneficial relationship.
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by lmooney
Service Price Transparency
Other Employees Tagged:
Harald Haagen
Apr 02, 2025 -
Lou Sobh Honda responded
Thank you for the 5-star review! We are so thrilled that you enjoyed your experience with our team!
Laith in service was great and treated us well, will be
bringing any Hondas that the county buys for service there in the future.
bringing any Hondas that the county buys for service there in the future.
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by djharkrider
Service Price Transparency
Apr 02, 2025 -
Lou Sobh Honda responded
Thank you for your kind words! We are thrilled that you had a great experience in the service department at Lou Sobh Honda!
Always a great experience at Lou Sobh.
Very courteous, knowledgeable and professional. Laith was great!
Very courteous, knowledgeable and professional. Laith was great!
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by Thomas E. Preston
Verified Customer
Verified Customer
Service Price Transparency
Apr 02, 2025 -
Lou Sobh Honda responded
Thank you, Thomas! We are glad you had such a great experience!
Brought my CRV in for a recall replacement item.
I was fully expecting to sit there and read a book until it was ready. Was pleasantly surprised when they provided a loaner vehicle. Had my car fixed
I was fully expecting to sit there and read a book until it was ready. Was pleasantly surprised when they provided a loaner vehicle. Had my car fixed in less time than I thought. My service rep was great and very professional!
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by Countrygirl1
Verified Customer
Verified Customer
Service Price Transparency
Very efficient and superb customer focus.
Quality of work done by tech is wonderful. You know it is done right
Quality of work done by tech is wonderful. You know it is done right
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by prm
Verified Customer
Verified Customer
Service Price Transparency
Great service as usual at the Lou Sobh Honda, Highly
recommend getting service at this location.
recommend getting service at this location.
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by sonny
Verified Customer
Verified Customer
Service Price Transparency
Very disappointed in our visit.
Our son took his car to get an oil change and ended up with a $414.81 bill. I feel he was taken advantage of.
Our son took his car to get an oil change and ended up with a $414.81 bill. I feel he was taken advantage of.
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by KEN@LLIUSA.COM
Verified Customer
Verified Customer
Service Price Transparency
Very professional and dedicated to make the customer
happy! I will definitely be back for my next service
happy! I will definitely be back for my next service
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by pyellina
Verified Customer
Verified Customer
Service Price Transparency