Lacey Marquess
Lacey Marquess at Oakes Kia
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Lacey Marquess

Sales Consultant

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

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4.4
14 Reviews
4.4

14 Reviews

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14 Reviews of Lacey Marquess

February 03, 2025

Dealership Rating
Employee Rating

Lacey was so wonderful! ! Very helpful, knowledgeable and personable! Highly recommend. What a treat having a gal sell us a car! More

by Jmop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dillon Corniels, Seth Isaacs

Feb 04, 2025

Oakes Kia responded

We're delighted to hear that Lacey provided such a wonderful experience at Oakes Kia! Thank you for the recommendation and kind words. Enjoy your new car!

February 02, 2025

Dealership Rating
Employee Rating

Lacey was extremely helpful and patient with me and my countless texts and questions. Very satisfied. Thanks so much! More

by Steve D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 04, 2025

Oakes Kia responded

Steve, we're delighted to hear that Lacey provided you with such helpful and patient service at Oakes Kia. Thanks for sharing your experience!

January 18, 2025

Dealership Rating
Employee Rating

Lacey Nichole was awesome to work with. She made the pleasant to buying a new car. No high pressure sales. Attention to detail and knowledgeable about the car. She spends time to go over ev More

by hpschirer77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 20, 2025

Oakes Kia responded

We're delighted to hear that Lacey Nichole provided a pleasant car-buying experience at Oakes Kia. It's great to know her attention to detail and knowledge made the process smooth for you. Thank you for sharing your feedback!

January 01, 2025

Dealership Rating
Employee Rating

Lacey answered all the questions we had and worked with us well after closing time. More

by joeloyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dillon Corniels

Jan 02, 2025

Oakes Kia responded

Thank you for the great review of Lacey. We look forward to seeing you again at Oakes Kia!

January 01, 2025

Dealership Rating
Employee Rating

I have bought and sold more than 200 cars in my lifetime and I have purchased many many vehicles at dealerships. Once in a while you run across a dealership that really is a pleasure to di business with. I More

by alanlarrabee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

Oakes Kia responded

Thank you for sharing your experience, Alan! We're delighted to hear that our team at Oakes Kia provided a straightforward and honest transaction. It's great to know we could meet your expectations without the usual dealership tactics. We look forward to assisting with your next Kia purchase!

December 29, 2024

Dealership Rating
Employee Rating

It was a excellent service, the instalation was very comfortable, and the time to close the deal was good. More

by jdiaz112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Suarez, Seth Isaacs

Dec 31, 2024

Oakes Kia responded

We're delighted to hear you had an excellent experience with us at Oakes Kia! It's great that the installation was comfortable and the deal process met your expectations. Thank you for choosing our team!

November 30, 2024

Dealership Rating
Employee Rating

Had a great experience, Lacy let me drive ever car that I wanted to and helped me get everything that I wanted in my car. More

by tamara.finley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2024

Oakes Kia responded

We're delighted to hear that Lacy provided you with a great experience at Oakes Kia! It's fantastic that she helped you find everything you wanted in your car. Enjoy the ride, and thanks for choosing us!

November 14, 2024

Dealership Rating
Employee Rating

All the people we dealt with were friendly and polite and were helpful. Yes I would recommend this dealership. My problem is it is quite far from where I live. More

by sksmith2
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Suarez, Seth Isaacs

Nov 14, 2024

Oakes Kia responded

Thank you for recommending Oakes Kia! We're glad to hear our team provided friendly and helpful service. We understand the distance can be a challenge, but we're always here to assist whenever you need us.

October 24, 2024

Dealership Rating
Employee Rating

They won’t fix the problem but they have time to call me up about a bad review asking me to change it “Tylor” More

by oberg_charles2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Carlos Amezcua, Dillon Corniels , Taylor Adams

Oct 25, 2024

Oakes Kia responded

Hi Charles. It's disappointing to hear about your experience, and I apologize for any frustration caused. We strive to address all concerns promptly and effectively, so it's concerning that this wasn't the case here. Please feel free to reach out directly if you'd like us to assist you further with resolving the issue. Thank you, Meaghan Hill - Finance Director - 816-474-2900

October 24, 2024

Dealership Rating
Employee Rating

sold me a piece of trash any they won’t help cuz i paid cash More

by oberg_charles2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 25, 2024

Oakes Kia responded

I am sorry to see the low rating, as we take customer service very seriously. If you're willing, I would love to get a bit more information about your visit to see if there is anything I can do to help. Would you please reach out to me directly? Thank you, Meaghan Hill - Finance Director - 816-474-2900

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