LaToya Tenton
LaToya Tenton at INFINITI Of Orland Park
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LaToya Tenton

Service Advisor

INFINITI Of Orland Park

8751 W 159th St
Orland Park, IL 60462

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4.9
88 Reviews
4.9

88 Reviews

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88 Reviews of LaToya Tenton

March 28, 2025

Dealership Rating
Employee Rating

I had a positive experience so far. I’m still waiting for a part to be ordered or delivered to them so they can fix it but so far they have been very good. I have had negative experienc More

by GKOVAR76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2025

INFINITI Of Orland Park responded

Hi GKOVAR76, thank you so much for sharing your positive experience. We strive on excellent customer service and appreciate your business. Please reach out to us directly and let us know if you need anything 708-403-4700. Kind Regards, INFINITI of Orland park

March 21, 2025

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Employee Rating

Very efficient and I was treated fairly. I will definitely go back of i need anything More

by HBILLUPS
Recommend Dealer
Yes
Mar 26, 2025

INFINITI Of Orland Park responded

Hi HBILLUPS, thank you so much for sharing your positive experience and we hope to see you again soon! Kind Regards, INFINITI of Orland Park

March 18, 2025

Dealership Rating
Employee Rating

The dealership is customer focused, friendly and professional. The environment is clean and comfortable for waiting and servicing people. The beverage center is a huge plus! Thank You for your cons More

by VARYNURSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2025

INFINITI Of Orland Park responded

Hi VARYNURSE, thank you so much for your kind words. Your feedback is much appreciated and it's great to hear you enjoyed the beverage center and were comfortable while you waited. We strive to provide excellent customer service and it's refreshing to hear we provided that for you. We appreciate you and look forward to seeing you again! Kind Regards, INFINITI of Orland Park

March 05, 2025

Dealership Rating
Employee Rating

The Service was quick and Complete, and the dealership was very clean. I was pleased with the service and with Ms. LaToya. More

by Roxie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2025

INFINITI Of Orland Park responded

Thank you for your feedback! We're so glad to hear that the service was quick, complete, and that you were pleased with the dealership's cleanliness. It's also wonderful to hear that Ms. LaToya provided excellent service. We truly appreciate your kind words and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

March 01, 2025

Dealership Rating
Employee Rating

Service was prompt and welcoming. Was done accordingly and appreciated the car wash. Was top notch More

by MSJIMENEZ17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2025

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a prompt and welcoming service experience. It's great that everything was done to your satisfaction, and we're glad you appreciated the car wash as well. We look forward to providing you with top-notch service again soon! Best Wishes, INFINITI Of Orland Park

February 24, 2025

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Employee Rating

As usual I had a wonderful experience. I had a new service advisor who was very knowledgable and professional and the service was done in a timely fashion. More

by MARIEWARE1269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato , Frank Popo

Feb 27, 2025

INFINITI Of Orland Park responded

Thank you for your kind words! We're so glad to hear that you had a wonderful experience and that your new service advisor provided knowledgeable and professional assistance. It's great to know that the service was completed in a timely manner. We appreciate your continued support and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

February 19, 2025

Dealership Rating
Employee Rating

Excellent service. I was pleasantly greeted. I spent time in the waiting area relaxing, enjoying coffee and watching TV. More

by DOLLY.COOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2025

INFINITI Of Orland Park responded

Thank you for your kind words! We're glad to hear you had an excellent experience and felt welcomed. It’s great to know you were able to relax and enjoy your time in our waiting area. We appreciate your feedback and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

February 16, 2025

Dealership Rating
Employee Rating

Excellent service everyone was very courteous professional and attentive. The customer service was excellent and outstanding. More

by TSTEPHENS62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

INFINITI Of Orland Park responded

Thank you for your kind words and 5-star review! We're thrilled to hear that you received excellent service and that our team was courteous, professional, and attentive. Providing outstanding customer service is our top priority, and we appreciate your recognition. We look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park

February 12, 2025

Dealership Rating
Employee Rating

The dealership and the workers are always amazing. Kerrie is a gem to your company. More

by KNOXIE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Kerrie Garrison, Christine Griswold , The tech who worked on my vehicle on 1/23/25

Feb 12, 2025

INFINITI Of Orland Park responded

Thank you so much for your kind words! We're thrilled to hear that Kerrie made such a positive impression on you. We'll be sure to pass along your compliment to her. We're grateful for your continued support and look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

February 12, 2025

Dealership Rating
Employee Rating

I LOVE the effectiveness and quickness every time I bring my car for maintenance or a simple oil change. I am always pleased with the service department. Will recommend Orlando Park Infiniti to anyone. More

by BJ.SHEPHERD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

INFINITI Of Orland Park responded

Thank you for your wonderful review! We’re so glad to hear that you’ve consistently had a positive experience with our service department. Your kind words mean a lot to us, and we’re grateful for your recommendation. We look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park

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