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LaToya Tenton
LaToya Tenton at INFINITI Of Orland Park
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LaToya Tenton

Service Advisor

INFINITI Of Orland Park

8751 W 159th St
Orland Park, IL 60462

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4.9
83 Reviews
4.9

83 Reviews

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83 Reviews of LaToya Tenton

February 19, 2025

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Employee Rating

Excellent service. I was pleasantly greeted. I spent time in the waiting area relaxing, enjoying coffee and watching TV. More

by DOLLY.COOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Kerrie Garrison, Christine Griswold

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Feb 19, 2025

INFINITI Of Orland Park responded

Thank you for your kind words! We're glad to hear you had an excellent experience and felt welcomed. It’s great to know you were able to relax and enjoy your time in our waiting area. We appreciate your feedback and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

February 16, 2025

Dealership Rating
Employee Rating

Excellent service everyone was very courteous professional and attentive. The customer service was excellent and outstanding. More

by TSTEPHENS62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Kerrie Garrison, Christine Griswold

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Feb 18, 2025

INFINITI Of Orland Park responded

Thank you for your kind words and 5-star review! We're thrilled to hear that you received excellent service and that our team was courteous, professional, and attentive. Providing outstanding customer service is our top priority, and we appreciate your recognition. We look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park

February 12, 2025

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Employee Rating

The dealership and the workers are always amazing. Kerrie is a gem to your company. More

by KNOXIE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Kerrie Garrison, Christine Griswold , The tech who worked on my vehicle on 1/23/25

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Feb 12, 2025

INFINITI Of Orland Park responded

Thank you so much for your kind words! We're thrilled to hear that Kerrie made such a positive impression on you. We'll be sure to pass along your compliment to her. We're grateful for your continued support and look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

February 12, 2025

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Employee Rating

I LOVE the effectiveness and quickness every time I bring my car for maintenance or a simple oil change. I am always pleased with the service department. Will recommend Orlando Park Infiniti to anyone. More

by BJ.SHEPHERD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Kerrie Garrison, Christine Griswold

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Feb 18, 2025

INFINITI Of Orland Park responded

Thank you for your wonderful review! We’re so glad to hear that you’ve consistently had a positive experience with our service department. Your kind words mean a lot to us, and we’re grateful for your recommendation. We look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park

February 07, 2025

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Employee Rating

They broke the oil dipstick and tried to glue it. I found out when I got home. Very unprofessional. More

by Nayeli villa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 12, 2025

INFINITI Of Orland Park responded

I'm really sorry to hear about your experience. That’s certainly frustrating, and I understand how disappointing it must have been to discover the issue after leaving. I’d recommend reaching out to the service department directly to address this situation so they can resolve it and make things right. If there's anything else I can assist with, please let me know! Best Wishes, INFINITI Of Orland Park

January 24, 2025

Dealership Rating
Employee Rating

It was clean well lit professional welcoming and helpful staff members always willing to assist without prompting. Overallnpeasurable experience. More

by MFUNDISHI
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Kerrie Garrison, Christine Griswold , Service department,and parts.

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Feb 12, 2025

INFINITI Of Orland Park responded

Thank you for the wonderful review! We're so glad to hear that you had a positive experience with our clean, welcoming environment and helpful staff. Your feedback means a lot to us, and we look forward to serving you again! Best Wishes, INFINITI Of Orland Park

January 24, 2025

Dealership Rating
Employee Rating

It was clean well lit professional welcoming and helpful staff members always willing to assist without prompting. Overallnpeasurable experience. More

by MFUNDISHI
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Kerrie Garrison, Christine Griswold , Service department,and parts.

Report | Print
Feb 12, 2025

INFINITI Of Orland Park responded

Thank you for your kind words! We're thrilled to hear you had a pleasurable experience with our clean, well-lit environment and professional, welcoming staff. We always strive to provide helpful service, and we’re glad it showed. We look forward to serving you again soon! Best Wishes, INFINITI Of Orland Park

January 21, 2025

Dealership Rating
Employee Rating

My experience yesterday was OK. I did notice that there’s a lot of new people. Just not a bad thing. More

by LINDAMCARTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Christine Griswold

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Jan 22, 2025

INFINITI Of Orland Park responded

Thank you for sharing your feedback! We’re glad to hear your experience was okay and appreciate your understanding as we continue to grow our team with new faces. Our goal is to ensure every visit is exceptional, and we look forward to exceeding your expectations next time! Best Wishes, INFINITI Of Orland Park

January 21, 2025

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Employee Rating

It's always a pleasure to come into the dealership, everyone is always so attentive and pleasant. More

by SHH1173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato

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Jan 22, 2025

INFINITI Of Orland Park responded

Thank you for your kind words! We're delighted to hear that it's always a pleasure visiting our dealership and that our team’s attentiveness and friendliness make a positive impact. We truly appreciate your continued support and look forward to seeing you again soon! Best Wishes, INFINITI Of Orland Park

January 14, 2025

Dealership Rating
Employee Rating

The service representative was very friendly and professional. She made me feel very confident my problems would be addressed and resolved. My overall experience was great. More

by STAYLOR244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 16, 2025

INFINITI Of Orland Park responded

Thank you for your kind words! We're thrilled to hear that our service representative made you feel confident and provided a friendly, professional experience. Ensuring your concerns are addressed and resolved is always our top priority. We're glad you had a great overall experience and look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

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