LaToya Tenton
LaToya Tenton at INFINITI Of Orland Park
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LaToya Tenton

Service Advisor

INFINITI Of Orland Park

8751 W 159th St
Orland Park, IL 60462

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4.9
77 Reviews
4.9

77 Reviews

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77 Reviews of LaToya Tenton

January 21, 2025

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Employee Rating

My experience yesterday was OK. I did notice that there’s a lot of new people. Just not a bad thing. More

by LINDAMCARTER
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Service Time
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Recommend Dealer
Yes
Jan 22, 2025

INFINITI Of Orland Park responded

Thank you for sharing your feedback! We’re glad to hear your experience was okay and appreciate your understanding as we continue to grow our team with new faces. Our goal is to ensure every visit is exceptional, and we look forward to exceeding your expectations next time! Best Wishes, INFINITI Of Orland Park

January 21, 2025

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Employee Rating

It's always a pleasure to come into the dealership, everyone is always so attentive and pleasant. More

by SHH1173
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato

Jan 22, 2025

INFINITI Of Orland Park responded

Thank you for your kind words! We're delighted to hear that it's always a pleasure visiting our dealership and that our team’s attentiveness and friendliness make a positive impact. We truly appreciate your continued support and look forward to seeing you again soon! Best Wishes, INFINITI Of Orland Park

January 14, 2025

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The service representative was very friendly and professional. She made me feel very confident my problems would be addressed and resolved. My overall experience was great. More

by STAYLOR244
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Recommend Dealer
Yes
Jan 16, 2025

INFINITI Of Orland Park responded

Thank you for your kind words! We're thrilled to hear that our service representative made you feel confident and provided a friendly, professional experience. Ensuring your concerns are addressed and resolved is always our top priority. We're glad you had a great overall experience and look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

January 12, 2025

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Employee Rating

My service representative Latoya was awesome! She made sure that I was aware of everything being done on my car. I only wish I could’ve gotten my car washed but due to the weather that was not an More

by Y.ARNOLD
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 15, 2025

INFINITI Of Orland Park responded

Thank you for your kind words! We're thrilled to hear that Latoya provided an awesome experience and kept you informed every step of the way. We understand your disappointment about the car wash, but we hope the weather cooperates next time! 😊 We look forward to serving you again in the future. Thank you for choosing us! Best Wishes, INFINITI Of Orland Park

January 06, 2025

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Employee Rating

I always receive get service when I’m in need. Highly recommended the Orland Park location. More

by STLCHI2
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 07, 2025

INFINITI Of Orland Park responded

Thank you for the fantastic feedback and for recommending our Orland Park location! We’re so happy to hear that you consistently receive great service when you need it. Your satisfaction is important to us, and we look forward to continuing to provide excellent service in the future! Best Wishes, INFINITI Of Orland Park

January 01, 2025

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Employee Rating

LaToya was very kind from the start to the end of my appointment. She even noticed an issue that I forgot to mention. More

by KLCROSS2
Service Price Transparency
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Recommend Dealer
Yes
Jan 07, 2025

INFINITI Of Orland Park responded

Thank you for sharing your experience! We’re delighted to hear that LaToya went above and beyond to assist you during your appointment. Her attentiveness and kindness are truly appreciated. We look forward to serving you again soon! Best Wishes, INFINITI Of Orland Park

December 30, 2024

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Employee Rating

Brought my Q50 RS after my steering rack went out, they we’re able to diagnose the issue in a timely manner and deal with my extended warranty company. More

by Sal Pino
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

INFINITI Of Orland Park responded

Thank you for sharing your experience! We're glad to hear that our team was able to diagnose the issue with your Q50 RS efficiently and work with your extended warranty company to resolve it. We appreciate your trust in us and look forward to assisting you with any future needs! Best Wishes, INFINITI Of Orland Park

December 28, 2024

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Employee Rating

Mike was very professional and thorough. I appreciate his willingness to help me with my questions and concerns. More

by LOVELYNELLI
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Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato

Jan 06, 2025

INFINITI Of Orland Park responded

Thank you for sharing your positive experience! We're thrilled to hear that Mike provided professional and thorough service. We always strive to ensure that our customers' questions and concerns are addressed, and it's great to know Mike was able to assist you so well. We appreciate your kind words and look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park

December 27, 2024

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Employee Rating

The service was good and fast; I highly recommend the dealership to those who need their car serviced. More

by ELZIEWASHINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato

Jan 06, 2025

INFINITI Of Orland Park responded

Thank you for your great feedback! We’re glad to hear that your service was quick and efficient. We appreciate your recommendation and look forward to serving you again in the future! Best Wishes, INFINITI Of Orland

December 20, 2024

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Employee Rating

Very clean, organized, professional, dealership! The workers were very friendly, knowledgeable about things! Great dealership!!! More

by JAMESDANIELIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

INFINITI Of Orland Park responded

Thank you for the fantastic feedback! We’re thrilled to hear that you had a positive experience at our dealership and appreciated our clean, organized, and professional atmosphere. Our team works hard to provide friendly and knowledgeable service, and we’re glad it showed. We look forward to welcoming you back soon! Best Wishes, INFINITI Of Orland Park

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