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LaQuita Allsion
LaQuita Allsion at Germain Toyota of Columbus
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LaQuita Allsion

Cashier

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

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2 Reviews
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2 Reviews

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2 Reviews of LaQuita Allsion

July 08, 2024

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Toyota sent notification that my RAV4 has a battery recall, when I told the manager or tech head she told it not due yet Toyota will contact me again, I personally think that was bias because of accent More

by JOOMBOGHE
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Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Chris Curtis

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Jul 09, 2024

Germain Toyota of Columbus responded

Thank you for your business and for bringing your concerns to our attention. Unfortunately, using your username we are unable to locate customer records to be able to follow up as well as check the status of the Toyota recall. Please contact our service director, Troy Almanson at 614-383-5215 or talmanson@germaincars.com and he will be happy to assist. Our goal is the complete satisfaction of all our guests. Best Regards, Marcello Frustaci General Manager

Jul 12, 2024

JOOMBOGHE responded

I called the number 60 hours ago, first of all it goes to voicemail right away and secondly it’s a girl voice that is recorded. I left a voice message I never got any call back, I wrote a message also no response. Thank you

May 15, 2024

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Bad customer service Wait is too long. Not enough technicians. Made you reschedule or come back extra times. More

by BRIDGET.REITANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Teresa Wilson, Chris Curtis, Gabrielle Mansour, Mahogany Nolen, Jerrod Ridgeway, Collin Floyd, Shannon Lovelett, Esmma Ali, Jadyn Schram

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Jun 21, 2024

Germain Toyota of Columbus responded

We are sorry to hear your experience was not the 5-star visit you should have received from our team here at Germain Toyota. Our service manager, Troy Almanson has attempted to contact you to speak personally with you regarding your visit. Please give Troy a call at 614-383-5215 so he may address your concerns. Thank you. Best Regards, Marcello Frustaci General Manager

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