La'Trell Alson

La`Trell Alston Took excellent care of me as I have brought in my 2 Subaru's. He watched over while the cars were in for service & kept me informed as the cars were worked on. I highly recommend d brought in my 2 Subaru's. He watched over while the cars were in for service & kept me informed as the cars were worked on. I highly recommend dealing directly with him if you are unhappy where you service your subaru. Most important he is honest & hard working. Art Katz More

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After a few visits you learn to expect excellence in all areas! They never disappoint! areas! They never disappoint! More

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It took me a many years to come to decide it was time to give up my 2010 Camry. Several weeks back a costly repair pushed me to make a decision in a week due to the cost of a rental car. The moment I walked give up my 2010 Camry. Several weeks back a costly repair pushed me to make a decision in a week due to the cost of a rental car. The moment I walked into the building, I had a good feeling. Meeting Bob personally was comforting and when he pulled Matt Keeney over to work with me and my son, we knew we were in great hands! I was fussy, nervous, and anxious but all of that went away as we worked with Matt. Rick, Rodney, My Subaru ‘school teacher’ Andi, all were extremely nice, knowledgeable and very patient. The whole “family” made it a fabulous experience! Sadly one week later, about 111 miles, my new beautiful blue Forrester was pelted with hail while at work in Wallingford. 75! dings on my hood caused me to meet your wonderful service department already, La’Trell and Nicholas were very kind and all were sympathetic. Hoping the ‘dent guy’ does the best possible repair. Thank you all! Mary More

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Outstanding service Brake job perfect Latrell Alston was absolutely great at exp. everything to me for work to be done and cost. Great Service Advisor' GIVE HIM A PROMOTI0N He will do great things for your absolutely great at exp. everything to me for work to be done and cost. Great Service Advisor' GIVE HIM A PROMOTI0N He will do great things for your Dealership. More

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Honored the lifetime powertrain warranty without question. Gave me a loaner and fixed the oil leaks @ 125,00 miles and got me my 2015 Forester back in a reasonable time. I bought it here pre-owned i question. Gave me a loaner and fixed the oil leaks @ 125,00 miles and got me my 2015 Forester back in a reasonable time. I bought it here pre-owned in 2016. Recommended needed repairs which were validated by an independent mechanic. More

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Premier Subaru, great place to purchase a car. Employees very customer friendly. Matthew Keeney, our sales consultant, Knowledgeable and very patient. He is an asset to your dealership. So fa Employees very customer friendly. Matthew Keeney, our sales consultant, Knowledgeable and very patient. He is an asset to your dealership. So far, we love our Subaru. Susan & Charlie More

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Idly efficient with state of the art technology. A helpful sales staff that always dealt with any problems bringing it to positive outcomes. An efficient and communicative service department, very a A helpful sales staff that always dealt with any problems bringing it to positive outcomes. An efficient and communicative service department, very accommodating and informative and communicative. More

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dealer went beyond my expectation on this repair. facility is so clean and comfortable. repair was supposed to take 2 days but only took a few hours. they even washed my car when done! facility is so clean and comfortable. repair was supposed to take 2 days but only took a few hours. they even washed my car when done! More

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I want to start by saying I love my Suburu. I purchased two from another dealer. What my dealer wanted to charge me for my 30k maintenance was astronomical. So I checked around and found a spec I purchased two from another dealer. What my dealer wanted to charge me for my 30k maintenance was astronomical. So I checked around and found a special at Premier Suburu. Arriving at the dealership I was struck by the pristine environment. Spotless! Everyone was so kind and attentive while I waited. They provided two different areas to wait while service was performed. One where you can watch you car being worked on. Premier is a little bit further than my original dealership, but the service area was first class at a reasonable price. I highly recommend Premier Suburu. More

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I came in with a concern regarding the safety of my vehicle and the service staff as well as the technician were both exceptionally knowledgeable and transparent. The took my concerns seriously and too vehicle and the service staff as well as the technician were both exceptionally knowledgeable and transparent. The took my concerns seriously and took the time to me to explain what my vehicle did and did not need. Above and beyond! More

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