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Kyng Scott
Kyng Scott at Serra Nissan
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Kyng Scott

Service Advisor

Serra Nissan

1500 Center Point Pkwy
Birmingham, AL 35215

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5.0
25 Reviews

Dealership Experience

7 mos

Industry Experience

1 yr, 3 mos

Languages Spoken

English English

5.0

25 Reviews

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25 Reviews of Kyng Scott

January 03, 2025

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Employee Rating

They are easy to get help with appointments with maintenance, courteous in person and over the phone More

by djk3722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Matt Henry, Ashley Meeks

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Jan 03, 2025

Serra Nissan responded

Thank you so much for your great review - we are so glad to hear that you've been able to experience what sets Serra Nissan apart! We greatly appreciate you choosing Serra Nissan and trusting us with your vehicle's service, and we sincerely hope you will continue to choose us for any future sales or service needs!

December 29, 2024

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Employee Rating

The service was GREAT, but the labor was a bit much. $971 for a battery and spark plugs was over the top especially during the holidays. Serra service my brakes this summer, they waived my diagnostic fe More

by BooBear2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Matt Henry, Ashley Meeks

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Dec 30, 2024

Serra Nissan responded

Thank you for your feedback - we always appreciate hearing from our customers about how we can make their experience better. While we do not always have control over the pricing of our parts, we will keep your feedback in mind moving forward, and we hope that we can earn your time and business for any future vehicle needs!

December 27, 2024

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Employee Rating

I like Serria Nissan the only that got a oil change and the didn’t tighten the bolt I had a bad oil leak and at the end they changed me as a free oil change then I had to pay the next oil change More

by ltdwms1DNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller

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Dec 27, 2024

Serra Nissan responded

Thank you for your feedback - we're sorry to hear about your oil leak but we appreciate your understanding to work towards a solution. We hope that you will choose to return to Serra Nissan for further service so we can continue to improve and deliver a 5-star experience next time!

December 26, 2024

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Customer service was great fast didn’t have to wait long will definitely recommend service. More

by pertinarowell45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 27, 2024

Serra Nissan responded

Thank you for your review - we're very glad you had a great experience with our service center! We greatly appreciate you spending your time with us here at Serra Nissan and trusting us with your business. We hope you will return for future service so we can serve you again!

December 25, 2024

Dealership Rating
Employee Rating

They are nice and polite works the customer service is fast and excellent formal and informative. More

by carrellholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Matt Henry, Ashley Meeks

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Dec 26, 2024

Serra Nissan responded

We're so glad to hear that you had a wonderful experience here with us at Serra Nissan! Thank you for choosing us with your time and your trust, we greatly appreciate your business with us. We hope you will continue to choose us for any of your vehicle's future service needs so we can continue to provide excellent customer service!

December 24, 2024

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Employee Rating

Great service, very helpful! Will go again, better customer service than Serra Toyota. They don’t spend enough time with people. More

by rondhaselton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 26, 2024

Serra Nissan responded

Thank you for your great review - we're so glad to hear that you had a wonderful experience with our service center! We greatly appreciate you choosing Serra Nissan for your service, and we sincerely hope that we will have the opportunity to serve you again for any future vehicle needs!

December 13, 2024

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Employee Rating

Ashley is truly awesome! Don’t hesitate to bring your vehicle in to Serra Nissan! More

by Curt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Ibarra, Angel Borja, Curtis Lloyd, Scott Fuller, Courtney Wilson, Jeff Roe, Matt Henry, Zac Willis, Ashley Meeks

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Dec 13, 2024

Serra Nissan responded

Thank you so much for your great review! We are very grateful for your time and your business with us here at Serra Nissan, and we are so glad you enjoyed your service experience! We hope you will return to see us for any of your vehicle's future needs as well.

December 09, 2024

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Employee Rating

Great service, didn’t have an appointment but they was able to fit me inn. More

by johnson2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 09, 2024

Serra Nissan responded

Thank you for your review! We are very glad you chose to come see us at Serra Nissan for your vehicle's service and were able to experience what makes Serra different. We greatly appreciate your time and your business spent with us, and hope you will return for any of your future car needs as well!

December 07, 2024

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Employee Rating

Was in town to visit family oil change reminder came on set appointment on line service went great !! More

by Bgwashing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 09, 2024

Serra Nissan responded

Thank you so much for this great review - we are so happy you had an awesome experience with our service department! We appreciate you stopping by while you were in town, and we value your time spent with us and your business. We hope you will return if you are in town or recommend us to your family!

December 05, 2024

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Employee Rating

I didn't have an appointment and it was no problem getting my oil changed. Kyng told me that it would be ok to get my car without the appointment. He was very polite and professional. Thank you so muc More

by kimyum42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 05, 2024

Serra Nissan responded

We always love hearing about how our team members help to answer our customers' questions and provide them the best possible experience! Thank you for sharing your experience with us and for choosing Serra Nissan for your service needs! We hope you will continue to choose us for any future vehicle needs as well.

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