Kylie Lima | Page 7
Service Advisor
Dick’s CJDR of Wilsonville
25600 Southwest Parkway Center Drive
Wilsonville, OR 97070
Languages Spoken
English
62 Reviews
Write a Review62 Reviews of Kylie Lima
August 06, 2024
Very solid dealer ship. Customer service in vehicle services department was very helpfull, thorough and honest. Great job! Customer service in vehicle services department was very helpfull, thorough and honest. Great job! More
Other Employees Tagged: Eric Austin , Tyler George, Angel Jimenez, Drew Pierce
August 05, 2024
The staff was friendly, but my experience was less than ideal. They insisted on a $190 diagnostic fee even though I only wanted a part replaced. Additionally, they suggested leaving my vehicle over the wee ideal. They insisted on a $190 diagnostic fee even though I only wanted a part replaced. Additionally, they suggested leaving my vehicle over the weekend to do additional services despite knowing I planned to wait on-site. They also charged $60 for wiper blades and offered additional services that would take 2-3 more hours. While I understand the need to upsell, it felt inappropriate in this context. More

