Kyle Youngdell

Even during construction Kyle and the entire service staff were attentive and responsive to my service needs. Kyle has been very upfront and helpful in explaining the work performed on my vehicles. staff were attentive and responsive to my service needs. Kyle has been very upfront and helpful in explaining the work performed on my vehicles. More

by LPWASSON Verified Customer Verified Customer

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They keep you informed, and up to date on everything going on with your vehicle. going on with your vehicle. More

by jinxflgator Verified Customer Verified Customer

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Outstanding customer and car service. The construction was a mess to figure out drop off and wait areas. The construction was a mess to figure out drop off and wait areas. More

by paul.d.cardon Verified Customer Verified Customer

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I like the service and the courtesy they provide. I do have a couple of issues with the service department that I don't understand and would appreciate if someone could explain to me. 1- when they g I do have a couple of issues with the service department that I don't understand and would appreciate if someone could explain to me. 1- when they give me the paperwork and indicate items that need attention, their invoice states "RECOMMENDED NOT DONE / DECLINED SERVICES" it then goes on to list the various areas that need attention. Yet when working on the car they never bring those issues up and ask me I want them done while the car is already there. The first I know of those concerns is when I am picking up the car. If I were to want those services done I have to make another appointment and bring the car in on another day. Why not just at least give me the option of having those things done while the car is already in your shop? 2- When the cabin filter or air filter are checked as part of the oil change service why would they charge me a labor cost if I choose to have them replaced with a new one? They have already removed the old ones to check them and they have to put them back in. Does it take more work or time to put a new one in as opposed to replacing the old one? Seems to me you are: a) not being very customer service oriented by charging extra for something you are already doing and b) selling two less parts at prices that would appear to have a pretty high profit margin already (based on prices for the same filters on Amazon or at parts houses). Just curious More

by JEFFREYSBURCHELL Verified Customer Verified Customer

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The current construction makes go a challenge of one chooses to wait onsite, but Kyle and the Honda service department are friendly and professional. chooses to wait onsite, but Kyle and the Honda service department are friendly and professional. More

by sewell9012 Verified Customer Verified Customer

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Answer all my questions weather thiy are dumb. Seam helpful get the job done for me Seam helpful get the job done for me More

by RIGENTA Verified Customer Verified Customer

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They did a great job and I was happy with the results. Despite the remodeling at the facility it didn't interfere with the service. Despite the remodeling at the facility it didn't interfere with the service. More

by Clint9857 Verified Customer Verified Customer

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Kyle was awesome to work with. I really appreciated the interaction I had with him. I really appreciated the interaction I had with him. More

by LEBOREN Verified Customer Verified Customer

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It's a hassle that I have to walk around to get to the wating area due to renovation but it is what it is for now. They're proficient in what they do and Kyle was very helpful answering my questions. wating area due to renovation but it is what it is for now. They're proficient in what they do and Kyle was very helpful answering my questions. More

by joe_yang85 Verified Customer Verified Customer

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They were so helpful. Great service and friendly greeting. They walked through everything they did on my car. Great service and friendly greeting. They walked through everything they did on my car. More

by K_BOULT Verified Customer Verified Customer

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